Víctor Alvarado
North Bergen ,NJ
Summary
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
1
1
Certification
34
34
years of professional experience
Work History
F & B Server
Residence Inn Marriott
New York, New York
05.2026 - Current
- Greeted guests and delivered attentive table service in Residence Inn Marriott dining areas.
- Took food and beverage orders using Marriott guest service standards.
- Served breakfast items and refilled beverages in hotel restaurant settings.
Server
Hyatt Grand Central
New York, New York
07.2026 - 09.2026
- Greeted Hyatt Grand Central guests with warm, professional table service.
- Presented menus and explained daily specials to dining guests.
- Took food and beverage orders accurately using Hyatt service standards.
Server
Omni Hotels & Resorts
New York, New York
05.2007 - 02.2026
- Provided exceptional service to high volume of daily customers.
- Addressed guest requests and adjusted service for special dining needs.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
The Pier
New York, New York
07.2022 - 03.2025
- Greeted customers, answered questions, and recommended specials to increase profits.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
Server
Kimpton Hotels & Restaurants
New York, NY
10.2000 - 09.2019
- Greeted guests at Hyatt Grand Central with polished, attentive service.
- Presented menus and explained daily specials with clear product knowledge.
- Took food and beverage orders accurately using POS systems.
Server
Tavern on the Green
New York, New York
09.1992 - 09.1998
- Took orders from customers accurately and in a timely manner.
- Addressed guest requests and adjusted service for special dining needs.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Hunter College
06.1998
Skills
- Order accuracy
- Table service
- Menu knowledge
- Food and beverage pairings
- Upselling techniques
- POS systems
- Professional appearance
Certification
- Tips training
References
References available upon request.
Languages
Spanish
Timeline
Server
Hyatt Grand Central
07.2026 - 09.2026
F & B Server
Residence Inn Marriott
05.2026 - Current
Server
The Pier
07.2022 - 03.2025
Server
Omni Hotels & Resorts
05.2007 - 02.2026
Server
Kimpton Hotels & Restaurants
10.2000 - 09.2019
Server
Tavern on the Green
09.1992 - 09.1998
Hunter College