Armando Alvarez
Riverview,FL
Summary
I am an experienced Senior Admissions Leader with a strong background in supporting students and admissions personnel, as well all country part.
Achieve professional goals as an experienced leader is paramount. Over the past three years, I have successfully increased student retention rates by 15%.
My innovative application processes reduced processing time by 20%, enhancing the department's efficiency. In addition, I have mentored junior staff, which has improved performance and morale.
Overview
10
10
years of professional experience
Work History
Admissions Advisor
American Intercontinental University Online
12.2021 - 07.2024
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Reviewed admissions applications and evaluated student credentials.
- Helped students develop organizational, time management and study skills.
- Advocated for students to access available resources.
Director of Operations
One Source Property Group, LLC
05.2018 - 12.2021
- Plan and budget for on-going projects and overhead along business development activities
- Create an internal training program on operations procedures, contract compliance, and safety programs
- Oversee all behaviors by verifying and motivating exceptional performance
Director of Admissions
Florida Technical College
04.2017 - 05.2018
- Oversaw employee performance to consistently deliver above-expectation results
- Coordinated processes to ensure compliance
- Maintained current knowledge of governing state and federal regulations
- Stayed in close contact with local community to generate positive image and encourage word-of-mouth referrals
Regional Director of Enrollment Operations
CBT College
02.2014 - 03.2017
- Oversaw managers, supervisors, and employees by verifying and motivating exceptional performance
- Created an internal training program on operations procedures
- Planned and budgeted for operations for on-going projects and business development activities
- Spearheaded quality improvement programs at all levels, helping organization modernize and optimize with strategic approach
- Directed marketing based on industry and operational knowledge to ensure goals met
Education
Master of Science - Education
American Intercontinental University
08.2024
Master of Science - Business Management
University of Phoenix
Tempe, AZ06.2020
Bachelor of Science - Business Management / Operations
University of Phoenix
Tempe, AZ02.2018
Skills
- Policy Interpretation
- Student Counseling
- Marketing knowledge
- Enrollment Management
- Registration Processes
- Admissions
- Professional development training
- Recruitment
- Goal Setting
- Academic Support
- Enrollment Planning
- Multitasking
- Multitasking Abilities
Affiliations
- Sigma Alpha PI: NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS
Languages
Spanish
Native or Bilingual
Timeline
Admissions Advisor
American Intercontinental University Online
12.2021 - 07.2024
Director of Operations
One Source Property Group, LLC
05.2018 - 12.2021
Director of Admissions
Florida Technical College
04.2017 - 05.2018
Regional Director of Enrollment Operations
CBT College
02.2014 - 03.2017
Master of Science - Education
American Intercontinental University
Master of Science - Business Management
University of Phoenix
Bachelor of Science - Business Management / Operations
University of Phoenix
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