Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Courtyard by Marriott
Riverside, CA
03.2023 - 10.2023
Greeted customers, answered general questions and directed to appropriate locations.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Greeted visitors entering establishment to determine nature and purpose of visit.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Responded to inquiries and room requests made online, by phone and via email.
Tutor Volunteer
La Granada Elementary School
Riverside, CA
10.2022 - 03.2023
Utilized various teaching strategies to meet the diverse learning styles of students.
Motivated students by providing positive reinforcement when appropriate.
Prepared for tutoring appointments by learning about key topics and planning out structured activities.
Attended training sessions, enhancing tutoring practices and techniques.
Created and implemented individual lesson plans based on student learning styles.
Front Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria HotelFront Desk Receptionist at The Roosevelt New Orleans, A Waldorf Astoria Hotel