Armando Delgado
Chicago,IL
Summary
Experienced account manager specializing in client engagement and account management. Demonstrated success in leveraging communication skills and strategic sales approaches to drive revenue growth. History of acquiring new clients and maintaining strong relationships with current accounts. Skilled in identifying customer needs and guiding teams to exceed performance objectives.
Overview
9
9
years of professional experience
Work History
Medical Sales Representative
MD Helptek
Lisle, Illinois
12.2023 - Current
- Oversaw client interactions to promote satisfaction and encourage retention.
- Conducted market research to identify new business opportunities and trends.
- Documented client interactions and feedback in the CRM system accurately.
- Managed multiple accounts simultaneously while meeting deadlines.
- Collaborated with sales team to determine best ways to drive market share.
Account Manager
Martti by Uphealth
Chicago, Illinois
01.2023 - 12.2023
- Conducted market research to identify new business opportunities and trends.
- Acted as main point of contact in matters relating to client concerns and needs.
- Analyzed client data and identified opportunities for growth.
- Provided technical support to customers when needed.
- Resolved customer complaints in a timely manner.
Police Officer
Hometown Police Department
Hometown, Illinois
04.2022 - 04.2023
- Responded to emergency calls and dispatched units as needed.
- Prepared detailed reports on incidents and observations for record-keeping.
- Collaborated with community members to build trust and rapport.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Interviewed witnesses and victims to determine critical details relevant to each case.
Detention Officer/Community Service Officer
Oak Lawn Police Department
Oak Lawn, Illinois
07.2016 - 04.2022
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Enforced facility rules and regulations, applying disciplinary measures in accordance with policies.
- Managed intake and release processes, including documentation, fingerprinting, and photographing.
Skills
- Client relationship management
- Effective communication
- Multi-tasking
- CRM software proficiency
- Client acquisition strategies
- Negotiation skills
Languages
Spanish
Native/ Bilingual
Timeline
Medical Sales Representative
MD Helptek
12.2023 - Current
Account Manager
Martti by Uphealth
01.2023 - 12.2023
Police Officer
Hometown Police Department
04.2022 - 04.2023
Detention Officer/Community Service Officer
Oak Lawn Police Department
07.2016 - 04.2022