Armando Gonzalez
McAllen,TX
Summary
Dynamic Unit Clerk with proven expertise at Doctors Hospital at Renaissance Health System, excelling in HIPAA compliance and customer service. Enhanced patient care by efficiently organizing medical records and streamlining communication. Recognized for meticulous documentation skills and effective time management, contributing to improved operational efficiency in a fast-paced healthcare environment. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Unit Clerk
Doctors Hospital at Renaissance Health System
11.2015 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Arranged discharges and patient transportations.
Education
James Nikki Rowe High School
McAllen, TXSkills
- HIPAA compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Medical terminology
- Chart updating
- Retrieving medical records
- Phone reception
- Faxing orders
- Customer service
- Time management
- Clerical support
Timeline
Unit Clerk
Doctors Hospital at Renaissance Health System
11.2015 - Current
James Nikki Rowe High School
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