Armando Mendoza

Facilitated weekly payroll processing to ensure timely employee compensation.

Managed weekly procurement of funds for ATM machines to ensure timely customer access to cash.

Managed coverage for absent employees to ensure seamless operations.

Assumed supervisory responsibilities during peak periods to ensure operational continuity.

Managed inbound calls from customers and companies to address inquiries and schedule meetings.

Managed the process of phasing out outdated invoices and tracking customer financial records.

Facilitated vendor coordination to ensure timely completion of purchase orders.

• Processed incoming and outgoing mail, ensuring timely distribution to relevant departments.
• Maintained accurate records of inventory and supplies using company-specific databases.
• Assisted in data entry tasks, ensuring high levels of accuracy and consistency.
• Supported team with document preparation, improving overall office efficiency.
• Coordinated office supply ordering, reducing delays in daily operations.
• Conducted routine filing and organization of documents to enhance information retrieval.
• Responded to customer inquiries, providing prompt assistance and fostering positive relationships.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Maintained organized files and stocked supplies to support team needs and maximize performance.
• Maintained an organized and clean office environment to boost staff productivity and overall morale.
• Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
• Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
• Handled incoming business and client requests for information.
• Improved financial record-keeping accuracy with diligent tracking of invoices, payments received, and expense reports submitted for reimbursement.
• Input data into spreadsheets and databases.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Processed incoming and outgoing mail and packages according to established procedures.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Purchased and maintained office supplies.
• Informed and supported business leaders through consistent communication and administrative support duties.
• Assisted with onboarding of new employees.

• Managed daily office operations and ensured compliance with safety protocols.
• Coordinated schedules for staff and optimized resource allocation for efficiency.
• Maintained accurate records of inventory and facilitated timely procurement processes.
• Developed and implemented office procedures to enhance workflow consistency.
• Trained new employees on company policies and operational best practices.
• Oversaw maintenance of office equipment, ensuring minimal downtime and functionality.
• Streamlined communication between departments to foster teamwork and project coordination.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Completed bi-weekly payroll for Number employees.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

• Processed customer transactions efficiently and accurately using point-of-sale systems.
• Maintained cleanliness and organization of checkout areas to enhance customer experience.
• Assisted in inventory management by restocking shelves and monitoring product availability.
• Provided excellent customer service by addressing inquiries and resolving issues promptly.
• Collaborated with team members to streamline checkout processes and reduce wait times.
• Trained new staff on cash handling procedures and customer service protocols.
• Monitored cash drawer for discrepancies, ensuring accuracy in daily reconciliations.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Developed rapport and fostered brand loyalty by offering personalized service.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.
• Contributed to significant decrease in queue times by streamlining checkout process.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Enhanced customer service experience by efficiently processing purchases and returns.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Performed cash, card, and check transactions to complete customer purchases.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.
• Responded promptly to requests for assistance, spills and customer inquiries.