Armando Montero Valencia
San Simeon,CA
Overview
6
6
years of professional experience
Work History
Server
Maura Valencia
San Simeon , CA
07.2018 - Current
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, and taking action to correct any problems.
Front Desk Receptionist
Jose Valencia
San Simeon , CA
03.2022 - 12.2023
- Responded to customer inquiries via phone, email, and in person.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved any customer complaints or issues in a timely matter following protocols.
- Greeted visitors entering establishment to determine purpose of visit.
Education
High School Diploma -
Coast Union Highschool
Cambria, CA06-2021
Skills
- Positive guest interactions
- Order accuracy
- Strong work ethic
- Hospitality service expertise
- Safe food handling
- Dining customer service
Languages
Spanish
Professional
English
Professional
Timeline
Front Desk Receptionist
Jose Valencia
03.2022 - 12.2023
Server
Maura Valencia
07.2018 - Current
High School Diploma -
Coast Union Highschool
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