Armani Bayless
Lancaster,TX
Summary
Detail-oriented professional specializing in compliance and cash handling. Proven track record in resolving customer inquiries and managing refunds, leading to enhanced accuracy and efficiency in checkout processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Team Lead/Customer Service Cashier
Kroger
Grand Prairie, Texas
06.2022 - Current
- Resolved customer issues promptly to strengthen satisfaction and loyalty.
- Trained cashiers on best practices, enhancing transaction processing efficiency.
- Monitored cash handling procedures, reducing discrepancies and improving accuracy.
- Developed strategies to boost checkout efficiency and minimize wait times.
- Maintained compliance with company policies in cash handling and customer service.
- Answered customer inquiries and provided relevant store information.
- Processed refunds and exchanges according to established company policy.
- Assisted customers in locating items within the store upon request.
Education
High School Diploma -
Lancaster High School
Lancaster, TX06-2021
Skills
- Transaction processing and cash handling
- Refund management
- Customer support and relationship management
- Training and development strategies
Certification
OSHA 30 (2020)
Timeline
Cashier Team Lead/Customer Service Cashier
Kroger
06.2022 - Current
High School Diploma -
Lancaster High School