Armani Miller
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Family Dollar
Fayetteville GA
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
Overnight Team Lead
Five Below
St.louis
06.2023 - 03.2024
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Maintained detailed records of nightly tasks completed while keeping upper-management informed about any critical issues or concerns.
- Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Customer Service Cashier
Food Depot Supermarket
Fayetteville, GA
12.2021 - 01.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Lead Sales Associate
Xfinity Glam Group
Fayetteville, GA
10.2020 - 09.2021
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Greeted customers and provided product advice to increase sales.
- Negotiated prices, terms of sales and service agreements.
Education
High School Diploma -
Clyde Miller Career Academy
St Louis, MO05.2023
Skills
- Inventory Control
- Customer Service
- Up-selling techniques
- Merchandise Restocking
- Cash Handling
- Communication abilities
- Mail handling
- Clerical Support
- Social media knowledge
Timeline
Sales Associate
Family Dollar
03.2024 - Current
Overnight Team Lead
Five Below
06.2023 - 03.2024
Customer Service Cashier
Food Depot Supermarket
12.2021 - 01.2023
Lead Sales Associate
Xfinity Glam Group
10.2020 - 09.2021
High School Diploma -
Clyde Miller Career Academy