Armida Garcia
Camarena Health
3592 White Sands Dr
13
years of professional experience
Results-driven professional with extensive experience at Camarena Health, excelling in medical records management and HIPAA compliance. Proven ability to enhance data integrity and streamline processes, while delivering exceptional customer service. Skilled in document scanning and information retrieval, fostering collaboration among healthcare teams to improve patient care outcomes.
Work History
Medical Records Clerk
4 Years 1 Month- Organized and maintained patient medical records to ensure compliance with regulatory standards.
- Processed incoming patient information, verifying accuracy for data integrity and confidentiality.
- Assisted in the implementation of electronic health record systems to enhance document accessibility.
- Collaborated with healthcare staff to facilitate efficient retrieval of medical records for patient care.
- Trained new team members on recordkeeping procedures and software usage to promote consistency.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Customer Service Representative
4 Years 1 Month- Assisted customers with inquiries, providing accurate product information and resolving issues efficiently.
- Managed order processing and fulfillment using company systems to ensure timely delivery.
- Collaborated with team members to enhance customer service protocols and improve response times.
- Trained new staff on customer service best practices and company policies to ensure consistency.
Certified Nursing Assistant
4 Years- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained cleanliness and safety of patient areas, adhering to infection control protocols.
- Documented patient care accurately in electronic health records for comprehensive tracking.
Education
High School Diploma
Skills
HIPAA compliance
Customer service
Written and verbal communication
HIPAA regulations
File organization
Data entry
Document scanning
Medical terminology understanding
Paperwork processing
Medical records management
Records management
Scheduling appointments
Data security
Billing oversight
Work well independently
Information retrieval
Medical records audits
Timeline
Medical Records Clerk
Camarena Health
01.2022 - 02.2026Read More
Customer Service Representative
Old Castle Industries
10.2017 - 11.2021Read More
Certified Nursing Assistant
Avalon Health Care
03.2013 - 03.2017Read More
Madera High School
High School Diploma
Read More