Armida Miller
Lexington
Summary
Accomplished Team Lead and Quality Control Technician with a proven track record at Nitto, enhancing team performance and product quality. Expert in coaching and mentoring, with a keen eye for detail, I significantly improved customer satisfaction and safety standards. Skilled in quality control and conflict resolution, I drive continuous improvement and operational excellence.
Overview
16
16
years of professional experience
Work History
Team Lead
Nitto
02.2013 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Quality Control Technician
Toyota Motor Manufacturing
05.2009 - 11.2010
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Proposed corrective actions to address recurring quality issues.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
Education
Jose Maria Morelos Y Pavon
Colotlan Jalisco, Mexico Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Quality control
- Workplace safety
- Production monitoring
- Employee evaluation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Lead
Nitto
02.2013 - Current
Quality Control Technician
Toyota Motor Manufacturing
05.2009 - 11.2010
Jose Maria Morelos Y Pavon
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