Collaborate with interdisciplinary teams for optimal patient care before, during, and after surgery
MEDICAL ASSISTANT
DuPage Children's ENT And Allergy
05.2021 - 08.2022
Sanitized, restocked, and organized patient exam rooms and medical equipment
Obtained client medical history, medication information, symptoms, and allergies
Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Called and faxed pharmacies to submit prescriptions and refills
Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care
Handled and administrative tasks
Performed allergy testing
Performed minor procedures
Experience in: Keloid removal, Keloid management, biopsy of lesions, excision of tongue-tie, excision of lip-tie, nasal endoscopy
Experience in ear-well placement
Arranged appointments and surgical procedures
Assisted with backup support at the front desk as needed
BEHAVIORAL HEALTH SPECIALIST
Timberline Knolls
11.2020 - 05.2021
Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances
Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients
Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals
Created progress reports, assessments, and charts within the required timeframes
Facilitated group therapy sessions addressing topics such as coping skills, stress management, and relapse prevention, fostering a supportive environment for participants
Assisted patients in their daily activities and provided basic health care when needed
Participated in therapeutic group sessions and recreational activities
Supported patients during admission and discharge process
Monitored both physical and emotional well-being
Reported unusual behavior or health issues to the appropriate staff
Kept detailed records of progress and services
Observed and helped shape patient behavior
Assisted with hygiene worked with patients to achieve their care goals
Delivered medical and therapeutic care
Encourage patients to engage in social and recreational activities
Lead or assisted group therapy sessions
Maintained confidentiality
MEDICAL ASSISTANT
DM Foot And Ankle
01.2016 - 01.2018
Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Delivered exceptional patient care from start to finish
Managed patient triage
Ensured timely assessment and prioritization of podiatric concerns
Created sterile and comfortable environment for patients
X-ray techniques
Proficient in performing laser treatments
Assisted in podiatric procedures
Experience in: Laceration repair, toe nail removal, in-grown toe nail treatment, foreign body removal, nail biopsy, soft tissue mass biopsy
Ultrasound
Wound care
Casting and custom orthotics
Cosmetic and pain therapy lasers
Effectively handled administrative tasks such as scheduling appointments
Utilized EHR system
Charting for patients: ensuring comprehensive and accurate documentation