Open To Work
Arminda Cochran
Aztec,NM
Summary
Certified Medicare specialist with extensive knowledge of Medicare programs and regulations. Proven track record in client enrollment and plan selection, ensuring compliance and delivering exceptional customer service. Strong understanding of Medicare policies combined with excellent communication skills. Achieved significant increases in client satisfaction through clear explanations of complex medical coverage options.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Licensed Medicare Advisor
Chapter Advisory LLC
New York, New York
07.2025 - Current
- Explained Medicare supplements, advantage plans, and prescription drug plans, aligning options with clients' specific needs and goals.
- Informed beneficiaries about eligibility requirements and enrollment processes, facilitating better decision-making.
- Guided beneficiaries through Medicare enrollment application process, ensuring accurate and timely submissions.
- Presented and clearly explained insurance policy options based on clients' needs and goals.
- Executed sales at a high level while maintaining a strong persistency.
Licensed Sales Agent
Select Quote
Overland Park, KS
09.2021 - Current
- Sold Medicare plans to recipients, demonstrating strong persistency and commitment to client needs.
- Consistently achieved top sales goals, earning level 1 position for 4 consecutive years.
- Provided superior service to Medicare clients by quickly and courteously responding to requests, inquiries, and concerns.
- Promoted continuous improvement, inspiring colleagues to enhance performance and foster a positive culture.
Local Store Marketer/Manager
Texas Roadhouse
Farmington, NM
03.2014 - 08.2021
- Established grassroots partnerships with local businesses to enhance brand presence in the community, contributing to increased sales.
- Oversaw social media pages to engage with the community and strengthen brand loyalty.
- Promoted to manager during tenure, managing a variety of employees during high stress situations.
- Fostered Texas Roadhouse culture among employees to inspire sales motivation.
Public Safety Dispatcher and Trainer
San Juan County Communications Authority
08.2007 - 09.2012
- Answered 911 emergency calls and dispatched police officers and emergency/fire personnel, ensuring rapid response to critical situations.
- Managed and tracked location of public safety officials, enhancing operational safety and response coordination.
- Trained new call takers and dispatchers on state and federal standards, improving compliance and operational readiness.
- Position required quick thinking, emotional intelligence, and high levels of multitasking.
Education
Associate of Arts -
San Juan College
Farmington, NM05-2007
Skills
- Medicare expertise
- Enrollment processes
- Eligibility verification
- Regulatory compliance
- Attention to detail
- Adaptability
Awards
- Nominated for Agent of the Month, 12/01/23
- Excellent Mentorship Award, 09/01/24
- Spirit of Ambition Award, 04/01/24
- Select Six Culture Ambassador Award, 07/01/24
Certification
Insurance Producer License
Health Insurance License
Licensed in 47 states
Health Insurance License
Licensed in 47 states
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$106000/yr - $200000/yrTimeline
Licensed Medicare Advisor
Chapter Advisory LLC
07.2025 - Current
Licensed Sales Agent
Select Quote
09.2021 - Current
Local Store Marketer/Manager
Texas Roadhouse
03.2014 - 08.2021
Public Safety Dispatcher and Trainer
San Juan County Communications Authority
08.2007 - 09.2012
Associate of Arts -
San Juan College