Armon Salamati
The Hounds & Tap
Milwaukee,WI
12
years of professional experience
Dynamic General Manager with a proven track record in operations management, team building, and customer relations. Expertise in developing training programs and enhancing operational efficiency to drive business growth.
Work History
General Manager
5 Years 5 Months- Implemented strategic initiatives to enhance operational efficiency and reduce costs.
- Directed daily operations, ensuring seamless service delivery and customer satisfaction.
- Analyzed financial reports to inform budgeting decisions and optimize resource allocation.
- Developed training programs to mentor staff, fostering a collaborative work environment.
- Event planning and organizing.
- Managed employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant Manager
4 Years 2 Months- Supervised daily operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored team members to enhance performance and operational efficiency.
- Developed and implemented staff scheduling processes to optimize workforce allocation.
- Collaborated with management to create marketing strategies that increased customer engagement.
- Facilitated communication between departments, enhancing teamwork and project execution.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager
2 Years 7 Months- Analyzed sales data to identify trends, driving inventory management improvements.
- Evaluated employee performance, providing constructive feedback for professional growth.
- Coordinated training programs focused on best practices in pet care and customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
High School Diploma
Skills
Operations management
Staff management
Training and coaching
Collaborative approach
Multi-tasking efficiency
Leadership effectiveness
Time optimization
Relationship building
Team management
Time management
Team player
Staff training/development
Employee development
Timeline
General Manager
The Hounds & Tap
04.2021 - 09.2026Read More
Assistant Manager
Central Bark Wauwatosa
02.2017 - 04.2021Read More
Assistant Manager
Pet Supplies Plus
07.2014 - 02.2017Read More
Brookfield Central High School
High School Diploma
Read More