Armond Avitable
Palm Bay
Summary
I have successfully led employees and ensured the quality and efficiency of service through my leadership skills. I have coached and trained numerous employees, resulting in exceptional customer service. I am ServSafe certified and have a strong work ethic, leadership skills, the ability to handle conflict and work under pressure. My goal is to be part of a great team, contribute to the success of a company, and continuously improve my skills. I am dedicated to challenging myself and becoming a faster and more efficient worker every day.
Overview
2
2
years of professional experience
Work History
Shift Lead
Taco Bell
09.2023 - 12.2023
- As a shift lead at Taco Bell I effectively managed a team of up to 12 people and ensured the smooth operation of the restaurant
- I focused on providing exceptional customer service and making sure food was prepared/served according to company standards
- I trained and coached employees, resolved conflicts, and maintained a positive work environment
- I demonstrated my leadership skills by effectively managing a team of employees and being a catalyst to their success
- Maintained high standards of cleanliness and food safety, ensuring compliance with health and safety regulations
- Utilized strong problem-solving skills to address customer issues and maintain customer satisfaction.
Shift Lead
Wendys
05.2022 - 09.2023
- As a shift lead at Wendys, I demonstrated strong leadership skills by effectively managing a team of up to 8 people and ensuring the smooth operation of the restaurant during my time there
- I focused on providing excellent customer service and ensuring that food was prepared and served in a timely and accurate manner
- I was responsible for training and coaching employees, resolving conflicts, and maintaining a positive work environment.
Crew Member
Dunkin Donuts
11.2021 - 04.2022
- As a crew member at Dunkin Donuts, I worked as part of a team to ensure the efficient operation of the restaurant and the satisfaction of customers
- I focused on providing friendly and attentive customer service, preparing drinks and food while maintaining a clean and organized work environment
- I demonstrated strong teamwork skills by effectively collaborating with co-workers to meet company goals
- Maintained cleanliness and organization in the work area, reference to company standards and health regulations.
Education
Diploma -
Lake Nona High School
05.2021
Skills
- Leadership Skills
- Customer Service
- Teamwork
- Problem-Solving
- Food Safety
Timeline
Shift Lead
Taco Bell
09.2023 - 12.2023
Shift Lead
Wendys
05.2022 - 09.2023
Crew Member
Dunkin Donuts
11.2021 - 04.2022
Diploma -
Lake Nona High School