Armonda Yetts
Helena,Montana
Summary
Results-driven Operations Manager with a proven track record at Temco Logistics, excelling in operational efficiency and logistics management. Expert in inventory control and performance management, I have implemented process improvements that enhanced warehouse organization, service quality and streamlined operations, ensuring compliance and customer satisfaction in a dynamic environment. Achieve Maverick Trainer certification to help train and develop final mile delivery teams. I've learned and gained experience in every department at the 3PL level for Temco Logistics.
Overview
8
8
years of professional experience
Work History
Operations Manager
Temco Logistics
Helena, MT
02.2026 - Current
- Lead daily operations of Helenas 3PL warehouse and final-mile delivery network, ensuring service, safety, and performance goals are consistently achieved.
- Manage warehouse inventory accuracy, staging processes, route execution, and delivery operations for a multi-functional logistics facility.
- Coached and develop delivery teams, providing performance feedback, route support, and operational guidance to improve service quality and execution.
- Conduct ride-alongs and work directly on delivery routes to resolve delivery team shortage issues, improve route efficiency, and support field teams during operational challenges.
- Functioned as primary escalation point for delivery exceptions, customer concerns, inventory discrepancies, and damage claims, facilitating timely resolutions and maintaining service standards.
- Oversee vendor return programs, including RTV and MARS inventory management, improving warehouse capacity, inventory control and minimizing freight claims imitated by vendors.
- Implement warehouse organization and process improvement initiatives that increased operational efficiency and product flow throughout the facility.
- Developed and maintained SOPs for staging, inventory handling, routing, and warehouse operations, enhancing operational consistency and compliance.
- Partner with regional leadership, vendors, and retail partners to resolve complex logistics and supply chain issues.
- Analyzed operational KPIs, inventory reporting, service metrics, and delivery performance to identify improvement opportunities and inform strategic decisions.
- Utilize WMS, DMP, PODirect, and route-planning systems to improve operational visibility and execution.
- Successfully led both warehouse and delivery operations for the Helena, MT market.
- Led warehouse reorganization efforts that improved inventory accessibility, workflow efficiency, and space utilization.
- Reduced operational bottlenecks through improved staging, inventory management, and tracking processes.
- Improved visibility and management of delivery exceptions, claims, RTV inventory, and operational risks.
- Maverick Trainer Certification
Warehouse check-in
Temco logistics
Flint, MI
09.2025 - Current
- Inspected and verified inbound product identification against invoices and receiving paperwork, ensuring accuracy in pack/size, quantity, and quality.
- Move received products from the dock to designated warehouse slots using forklifts, pallet jacks, and dollies.
- Conduct physical counts of products and ensure alignment with shipping and receiving documentation.
- Report any variances to adjust inventory levels accurately in the system.
- Completed paperwork for daily receiving activities, maintaining accurate records to support inventory management.
- Ensured accurate inventory by reconciling returned parts with usage documentation, cross-referencing utilized and returned items.
- Audit Proof of Delivery (POD) forms to ensure all fields and checkboxes are completed accurately.
- Documented and described damaged units to enable timely resolution and maintain accurate inventory records.
- Identified rescheduled orders and updated PODs with new delivery dates, ensuring proper tagging of affected units for streamlined processing.
Freight manager/Dispatcher
360 Global logistics
Hyattsville, MD
01.2020 - 06.2025
- Negotiated contracts with businesses for delivery services to enhance service agreements.
- Scheduled and optimized routes for freight loads to ensure timely deliveries.
- Coordinated with drivers to ensure timely shipment arrangements.
- Handle all proper documents that were required to ensure a timely delivery.
- Monitor driver ELD to stay in compliance with DOT regulations.
- Maintained constant communication with drivers, suppliers, and clients, providing updates on delivery status.
- Ensure freight was delivered without any issues or damage.
Driver
MV WAV Transportation
Hyattsville, MD
11.2019 - 12.2019
- Operating wheelchair accessible vehicles and transport customers to there appointments in a safe manor
- Assisted disabled patients with safe entry and exit from vehicles at appointments.
- Transported passengers for MV WAV Transportation using wheelchair-accessible vehicles.
- Assisted riders with boarding, securing, and exiting vehicles safely.
- Followed assigned routes and schedules for timely passenger pickups.
Assistant Manager
Coldstone Creamery
Ann Arbor, MI
10.2018 - 11.2019
- Managed staff scheduling and time card approvals, ensuring adequate coverage and payroll accuracy.
- Recorded and verified revenue transactions at the end of each shift to prevent discrepancies.
- Completed revenue deposit verification for accuracy of revenue and verified deposits we submitted successfully
- Ordered essential products for daily operations, maintaining inventory levels to support business needs.
Education
Business Management
Eastern Michigan university
Ypsilanti, MI11-2018
Skills
- Warehouse management
- Maintaining compliance
- Operational efficiency
- Route planning
- WMS systems
- Inventory control
- Problem solving
- DOT compliance
- Process improvement strategies
- Operations management
- Logistics coordination
- Employee training
- Team development
Personal Information
Availability: Anywhere
Timeline
Operations Manager
Temco Logistics
02.2026 - Current
Warehouse check-in
Temco logistics
09.2025 - Current
Freight manager/Dispatcher
360 Global logistics
01.2020 - 06.2025
Driver
MV WAV Transportation
11.2019 - 12.2019
Assistant Manager
Coldstone Creamery
10.2018 - 11.2019
Business Management
Eastern Michigan university