Armony Parker
3385 Ephesus Heights Dr,GA
Summary
Dynamic professional with extensive experience as an Independent Rideshare Contractor for Lyft and Uber, excelling in client management and strategic planning. Proven track record of enhancing project outcomes through effective communication and problem-solving. Recognized for delivering high-quality service and establishing long-term client relationships, driving repeat business and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Independent Rideshare Contractor
Lyft And Uber
Atlanta, GA
01.2016 - Current
- Managed project timelines and deliverables, ensuring alignment with client specifications.
- Led cross-functional teams to optimize workflow efficiency and enhance project outcomes.
- Developed comprehensive project plans, incorporating risk assessments and mitigation strategies.
- Facilitated communication between stakeholders, maintaining transparency throughout project lifecycle.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Established long-term relationships with clients, resulting in increased repeat business.
Package Delivery Driver
Amazon
Marietta, GA
01.2020 - 07.2022
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Managed route planning to optimize delivery times and reduce fuel consumption.
- Maintained accurate shipping documentation and inventory records for tracking purposes.
- Implemented process improvements that enhanced delivery accuracy and efficiency.
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Operated vehicle safely in highly congested areas with no traffic violations.
Eviction & Moving Services Specialist
PDQ Services
Woodstock, Ga
03.2018 - 03.2021
- Managed service requests efficiently, ensuring timely follow-up and resolution.
- Developed training materials to improve team onboarding and knowledge retention.
- Streamlined processes to increase operational efficiency and reduce response times.
- Collaborated with cross-functional teams to drive improvements in service delivery.
- Trained new team members, sharing best practices and ensuring consistent service standards across the department.
- Positively engaged with customers and maintained professional appearance as company representative.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Merchandising & Inventory Associate
Best Buy
Canton, GA
02.2016 - 02.2018
- Managed inventory levels and conducted regular stock audits to ensure accuracy.
- Operated inventory management systems for tracking stock movement and replenishment.
- Collaborated with team members to streamline receiving and storage processes.
- Trained new associates on inventory procedures and safety protocols.
- Analyzed inventory discrepancies and assisted in corrective action planning.
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Increased warehouse productivity through effective teamwork, clear communication, and collaboration with colleagues.
Retail Stock & Donation Clerk
Goodwill
Canton, GA
08.2013 - 02.2016
- Assisted in managing inventory and maintaining organized storage areas.
- Collaborated with team members to ensure smooth workflow and communication.
- Adapted quickly to new processes and procedures in a fast-paced environment.
- Provided customer service support by addressing inquiries and resolving issues.
Education
High School Diploma -
Cherokee County High School
Canton GASkills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Schedule management
- Scheduling and planning
- Equipment Repair
- Multitasking and organization
- Safety
- Strategic planning
- Client management
- Client communication
Accomplishments
- Achieved 6k Rideshare Rides by completing with accuracy and efficiency.
- 5Star Driver
Languages
English
Native or Bilingual
Timeline
Package Delivery Driver
Amazon
01.2020 - 07.2022
Eviction & Moving Services Specialist
PDQ Services
03.2018 - 03.2021
Merchandising & Inventory Associate
Best Buy
02.2016 - 02.2018
Independent Rideshare Contractor
Lyft And Uber
01.2016 - Current
Retail Stock & Donation Clerk
Goodwill
08.2013 - 02.2016
High School Diploma -
Cherokee County High School