Arnellie Franada
Seattle
Summary
Detail-oriented with expertise in executing identity verification and trouble shooting access issues. Proficient in customer service and technical trouble shooting, contributing to effective incident management and operational efficiency.
Strong communication and multitasking abilities, committed to enhancing and delivering solutions.
Overview
4
4
years of professional experience
Work History
Badge Technician
Allied Universal Security Services
Seattle, WA
12.2024 - Current
- Verified identification and maintained accurate badge records in internal systems.
- Implemented advanced troubleshooting on computers, badge printers, and any access-related inquiries and resolution coordination.
- Processed and authorized access tickets for employee entry to restricted buildings, floors and secure areas based on clearance requirements.
- Created, activated and deactivated security badges for employees.
- Troubleshoot badges access problems and resolved credential issues quickly.
AVERT Operator
Securitas Security Services USA
Seattle, WA
06.2023 - 12.2024
- Documented daily activities and irregularities in detailed reports for management review.
- Monitored 50+ simultaneous CCTV feeds across Amazon facilities, proactively identifying security threats.
- Conduct threat analyses and provide intelligence reports to senior leadership.
- Perform complex investigations using badge traces, video analysis, and device tracking.
- Create detailed incident reports with timelines and photographic evidence.
Intelligence Analyst
Allied Universal Security Services
Seattle, WA
01.2023 - 06.2023
- Analyzed intelligence data to identify security threats and trends.
- Conducted risk assessments to inform operational strategies and enhance safety measures.
- Developed actionable reports summarizing intelligence findings for stakeholders.
- Monitored multiple security systems including LENEL and SDOT cameras.
- Operated access control systems and dispatched security personnel.
Security Supervisor
Allied Universal Security Services
Seattle, WA
12.2021 - 01.2023
- Supervised security teams of 15+ personnel across 8 amazon buildings.
- Conducted real-time security incident analysis and reporting.
- Managed daily schedules, assignments, and payroll for security staff.
- Implemented strategic security improvements enhancing safety measures.
- Maintained compliance with security protocols and standards.
- Conducted regular patrols to monitor premises and deter potential threats.
Education
High School Diploma -
Renton Community College
Renton06.2018
Skills
- Communication & Problem Solving
- Computer Literate
- Customer service
- Troubleshooting
- Data entry
- Multitasking and organization
Languages
Tagalog
Timeline
Badge Technician
Allied Universal Security Services
12.2024 - Current
AVERT Operator
Securitas Security Services USA
06.2023 - 12.2024
Intelligence Analyst
Allied Universal Security Services
01.2023 - 06.2023
Security Supervisor
Allied Universal Security Services
12.2021 - 01.2023
High School Diploma -
Renton Community College