Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

ARNETTE CHARLES

Sam's Club
Ocala,FL
2
Languages
15
years of professional experience
Sales Representative building client relationships and delivering customer support before and after the sale. Brings experience in sales training, service follow-up, and clear communication with customers in person and by phone. Strengths include client relationship building, customer service, and fluent Creole communication.

Work History

Merchandiser

4 Years 3 Months
Sam's Club | 05.2022 - 08.2026
  • Maintained clean and orderly sales floors to support a positive shopping experience.
  • Organized merchandise by department and presentation standards to improve product visibility.
  • Checked inventory levels and identified items needing replenishment during routine merchandising rounds.
  • Coordinated product placement with store standards to keep displays consistent across departments.

Monitoring Operator

4 Years
Sure Alarm Systems Limited | 01.2015 - 01.2019
  • Monitored 5 intrusion alerts weekly across multiple locations and escalated suspicious activity promptly.
  • Responded to intrusion signals across multiple sites and coordinated follow-up actions with the appropriate teams.
  • Monitored computer systems for faults and irregular activity, then documented findings in log records.
  • Maintained daily reports in Ms Office and Excel to support shift handovers and incident tracking.

Recruiter

1 Year 9 Months
Cyber Tech Training Center | 01.2015 - 10.2016
  • Managed applicant calls and maintained clear communication throughout the hiring process.
  • Used Excel and Ms Office to update candidate records, track activity, and keep information organized.
  • Supported daily office operations by handling phone calls, documents, and routine administrative tasks.

Sales agent

1 Year
Family Guardian insurance | 01.2014 - 01.2015
  • Use Excel and Ms Office to maintain accurate sales records, quotes, and basic reporting.
  • Provide clear, friendly service to customers and resolve routine questions with patience and professionalism.
  • Support bilingual communication with fluent Creole when speaking with clients and sharing information.

Sales Representative

2 Years
Solomon’s Mines International | 01.2012 - 01.2014
  • Built strong client relationships through clear communication and consistent follow-up.
  • Completed sales training coursework to strengthen product knowledge and service readiness.
  • Used Excel and MS Office to organize customer information and sales notes.

Education

Bachelor of Arts - Administration, Administration & Information Systems

Sojourner-Douglass College | Nassau | 06.2014

Skills

Computer Software includes:
Ms Office
PowerPoint
Excel
Lotus Symphony
Friendly
energetic
and enthusiastic person
Good communication skills both oral and written
Speak fluent Creole

Languages

English
Creole
Native or Bilingual

Timeline

Merchandiser

Sam's Club
05.2022 - 08.2026Read More

Recruiter

Cyber Tech Training Center
01.2015 - 10.2016Read More

Monitoring Operator

Sure Alarm Systems Limited
01.2015 - 01.2019Read More

Sales agent

Family Guardian insurance
01.2014 - 01.2015Read More

Sales Representative

Solomon’s Mines International
01.2012 - 01.2014Read More

Sojourner-Douglass College

Bachelor of Arts from Administration, Administration & Information Systems
Read More
ARNETTE CHARLES