Arnold Pineda
New York,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Asistant Manager
Farinella Bakery
New York, NY
10.2022 - 03.2023
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Provided assistance to other employees when needed during peak business hours.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Bakery Dispatcher
Grimaldi Bakery
Queens, NY
02.2022 - 10.2022
- Organized delivery routes for bakery personnel to ensure timely delivery of goods.
- Provided support with loading and unloading trucks at distribution centers as needed.
- Verified accuracy of orders prior to dispatching them out for delivery.
- Worked with management to minimize waste by accurately tracking par levels.
- Assisted in troubleshooting any technical problems related to product delivery or pick up.
- Developed strategies for improving operational efficiency within the dispatch system.
- Used bread slicers and other bakery equipment efficiently to handle high-volume operations needs.
Education
BBA - Entrepreneurship
Universidad Del Norte
Colombia 03-2023
Skills
- Excellent Customer Service
- Kitchen Support
- Server Support
- Food Running
- Cleaning and sanitizing
- Problem Solving
- Active Listening
- Adaptability
- Teamwork
- Collaboration
- Marketing
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Asistant Manager
Farinella Bakery
10.2022 - 03.2023
Bakery Dispatcher
Grimaldi Bakery
02.2022 - 10.2022
BBA - Entrepreneurship
Universidad Del Norte
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