Arnulfo Gomez
Redlands,CA
Summary
Dynamic and service-oriented professional with extensive experience at Kaiser Permanente and Loma Linda University Shared Services. Expert in managing multi-line phone systems and scheduling appointments, enhancing patient access to care. Recognized for exceptional organization skills and a commitment to maintaining confidentiality in electronic health records. Host and showing patients what areas the appointments are located at.
Overview
7
7
years of professional experience
Work History
Receptionist
Kaiser Permanente
Fontana, CA
09.2021 - Current
- Greeted and assisted patients, ensuring a welcoming environment and efficient check-in process.
- Managed multi-line phone system, directing calls and addressing inquiries promptly.
- Scheduled appointments accurately, optimizing provider availability and patient access to care.
- Maintained patient records in electronic health systems, ensuring confidentiality and compliance with regulations.
Central Scheduler
Loma Linda University Shared Services
Loma Linda, CA
07.2018 - 10.2018
- Greeted and assisted patients, ensuring a welcoming environment and efficient check-in process.
- Managed multi-line phone system, directing calls and addressing inquiries promptly.
- Scheduled appointments accurately, optimizing provider availability and patient access to care.
- Maintained patient records in electronic health systems, ensuring confidentiality and compliance with regulations.
Education
GED -
Mira Loma Christian School
Riverside, CASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Customer and client relations
- Greeting and seating clients
- Professional demeanor
- Service-oriented mindset
Timeline
Receptionist
Kaiser Permanente
09.2021 - Current
Central Scheduler
Loma Linda University Shared Services
07.2018 - 10.2018
GED -
Mira Loma Christian School