Aron Hall
Duluth,MN
Summary
Adept at customer satisfaction and efficiency , I leveraged critical thinking and excellent people skills at State Farm Fire & Casualty Company, achieving significant productivity . My background spans on the job technical experience at Aquapower and effective decision making at Miller's Roofing showcasing my adaptability and commitment to quality outcomes all while maintaining a safe and positive work environment for other team members.
Overview
13
13
years of professional experience
Work History
Technician
Aquapower Industrial Hydro Cleaning Inc.
04.2023 - 09.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt solutions for various technical malfunctions.
- Increased equipment lifespan and maintained quality by performing preventive maintenance and regular equipment inspections
Residential Roofer
Miller's Roofing
04.2022 - 11.2022
- Repaired damaged roofs due to weather events or wear-and-tear, prolonging the lifespan of residential homes'' exteriors.
- Troubleshot roofing issues during inspections, identifying areas in need of repair or replacement.
- Ensured accurate time and material estimates for projects, reducing waste and minimizing expenses.
- Performed precise measurements of roofing materials, ensuring appropriate cuts for optimal fit and minimal waste.
- Reduced project completion times through effective team coordination and communication with other crew members.
- Assisted in training new employees on proper roofing techniques, promoting consistent quality across all projects.
- Strengthened company reputation through consistent attention to detail on each project from start to finish.
Homeowners Claims Adjuster
State Farm Fire & Casualty Company
03.2011 - 08.2021
- Improved customer satisfaction by efficiently managing homeowner claims and providing timely resolutions.
- Managed a high volume of claims simultaneously, prioritizing tasks effectively to meet deadlines and maintain customer satisfaction.
- Conducted field inspections of damaged properties to accurately assess losses firsthand.
- Leveraged advanced estimating software tools to efficiently calculate precise damage costs for property repairs
- Completed meticulous subrogation investigations, protecting the insurance company from financial loss.
- Provided excellent customer service by addressing client concerns empathetically and professionally during stressful situations.
- Achieved cost savings through effective negotiation with vendors on repair estimates without compromising quality of work or client satisfaction.
- Developed strong relationships with local repair professionals, expediting the repair process for homeowners while controlling costs for the insurance company.
Education
Bachelor of Science - Biological And Physical Sciences
University of Wisconsin, River Falls
River Falls, WI06-2008
High School Diploma -
Esko High School
Esko, MN06-2000
Skills
- Reliability
- Adaptability and flexibility
- Effective communication
- Excellent people skills
- Multitasking and organization
- Critical thinking
- Decision-making
- Works Well Under Pressure
- Teamwork
- Time management
Timeline
Technician
Aquapower Industrial Hydro Cleaning Inc.
04.2023 - 09.2023
Residential Roofer
Miller's Roofing
04.2022 - 11.2022
Homeowners Claims Adjuster
State Farm Fire & Casualty Company
03.2011 - 08.2021
Bachelor of Science - Biological And Physical Sciences
University of Wisconsin, River Falls
High School Diploma -
Esko High School
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