Arrianis Santos
Virality
Vineland,NJ
2
Languages
3
years of professional experience
Resilient and results-driven professional with a strong ability to adapt, overcome challenges, and contribute to team success. Brings proven strengths in communication, collaboration, and problem-solving, with a commitment to building positive relationships and creating meaningful impact. Recognized for determination, accountability, and a growth mindset, with the ability to take initiative, learn quickly, and thrive in fast-paced environments. Motivated to bring leadership, dedication, and a solutions-focused approach to every opportunity.
Work History
Sales Leader
6 Months- Achieved approximately 2× the company average in weekly sales, consistently exceeding production benchmarks through strong execution, customer engagement, and effective sales strategies.
- Established rapport with prospective customers and delivered tailored sales presentations that enhanced engagement and increased conversions.
- Partnered with team members to implement marketing campaigns that met performance targets.
- Assisted customers with product recommendations, promotions, and resolving concerns to ensure a positive shopping experience.
- Maintained expert knowledge of client products, promotions, and company initiatives.
- Guided customers with product recommendations and promotions while addressing concerns to foster a positive shopping experience.
Server/Barista/Hostess
2 Years 3 Months- Answered over 50 calls a day, took reservations, and responded to guest inquiries to enhance customer service.
- Managed waitlists and seating arrangements to maximize efficiency and guest satisfaction.
- Resolved customer concerns to ensure positive dining experiences and foster guest loyalty.
- Recognized customer needs and recommended menu items and promotions, contributing to increased sales and guest satisfaction.
- Consistently earned positive feedback from regular customers through reliability, professionalism, and strong interpersonal skills.
- Managed multiple priorities simultaneously while remaining organized, efficient, and composed during high-volume periods.
- Answered phones, took reservations, and responded to guest questions professionally.
- Greeted guests warmly upon arrival, fostering a friendly atmosphere with a friendly, welcoming attitude and creating a positive first impression.
Education
Bachelor of Arts - Political Science
- 3.8 GPA
High School Diploma
- Dean's List 2022-25
- 4.0 GPA
- Ranked in the top 23% of the class
Associate of Arts - Criminal Justice
- 3.9 GPA
- Participated in ECHS (Early College Highschool) dual enrollment
Skills
Sales analysis proficiency
Revenue management
Customer acquisition strategies
Sales communication proficiency
Client engagement
Strategic planning
Microsoft Office
CRM software
Basic arithmetic skills
Effective problem resolution
Active listening
Strong relationship-building abilities
Client support
Accomplishments
• Earned an Associate Degree while completing high school coursework, demonstrating strong time management, dedication, and the ability to balance multiple academic commitments successfully.
Languages
English
Spanish
Timeline
Sales Leader
Virality
02.2026 - 08.2026Read More
Server/Barista/Hostess
Larry’s II
01.2024 - 04.2026Read More
Rowan University
Bachelor of Arts from Political Science
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Cumberland County Technical Education Center
High School Diploma
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Rowan College of New Jersey
Associate of Arts from Criminal Justice
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