Summary
Overview
Work History
Education
Skills
Timeline
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Arrianna Saunders

Hemet,CA

Summary

Dynamic General Manager with a proven track record at Temecula Inns, excelling in customer relations and leadership. Successfully increased occupancy through innovative marketing strategies and enhanced guest satisfaction via personalized service. Skilled in financial analysis and vendor negotiations, driving operational efficiency and brand awareness. Passionate about delivering exceptional client experiences.

Overview

7
7
years of professional experience

Work History

General Manager

Temecula Inns
09.2022 - 02.2025
  • Managed day-to-day hotel operations, including staff scheduling, budgeting, hiring, training, and performance evaluation.
  • Developed and executed marketing and promotional strategies to increase occupancy, revenue, and brand awareness.
  • Analyzed financial and business data to optimize efficiency, set room rates, allocate budgets, and improve performance.
  • Negotiated with vendors to secure favorable rates while maintaining strong relationships.
  • Delivered high-level guest services, including concierge support, complaint resolution, reservations, and event coordination.
  • Enhanced customer satisfaction through personalized service and operational improvements.

Property Manager

Temecula Wine Country Villas
08.2018 - 09.2022
  • Managed multiple properties, handling Guest relations, rental agreements, rent collection, and emergency services.
  • Coordinated maintenance, inspections, and regulatory compliance with janitorial, engineering, and external contractors.
  • Marketed and showed properties to prospective guests, maximizing occupancy and rental income.
  • Enforced policies to maintain order and high property standards while communicating effectively with property owners.
  • Built professional networks through active involvement in industry and philanthropic organizations.

Education

High School Diploma -

Twin Palms High School
Blythe, CA

Skills

  • Customer relations
  • Verbal and written communication
  • Sales
  • Leadership and team building
  • PC competent
  • Communication skills
  • Client relations
  • Customer experiences
  • Branding
  • Interpersonal skills
  • Leader
  • Motivation

Timeline

General Manager

Temecula Inns
09.2022 - 02.2025

Property Manager

Temecula Wine Country Villas
08.2018 - 09.2022

High School Diploma -

Twin Palms High School

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Arrianna Saunders