James Boggs
Fountain Valley,California
Summary
Seasoned Leader with almost 20 years of experience successfully leading teams in Casino Marketing and most recently the Cannabis Industry. Strong expertise in leadership, team building and operations. Specializing in Special Event / Entertainment Management, Player Development and Community Relations. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Confidential Cannabis Manufacturing Company
, USA
01.2017 - Current
- As General Manager, I oversee the daily operations of a Type 7 Cannabis Manufacturing, Distribution and Fulfillment facility
- I wear many hats, to include but not limited to managing staff, budgets, developing and drafting safety, training, and operations SOPs in accordance with DCC and OSHA regulations, as well as working with community leaders such as the City Manager and City Council members to name a few
Player Development Manager / Special Events and Entertainment Manager
Silver Reef Casino
Ferndale, USA
01.2014 - 01.2017
- Developed and implemented properties first Casino Host and Bussing program
- Analyzed financial data to identify trends and develop strategies to increase revenue and casino trips by utilizing special events and customer relationships to increase revenue and casinos trips
- In addition, I would oversee daily operations, manage staff and ensuring compliance of Federal gaming regulations
Marketing Director / Interim General Manager
Sherwood Valley Casino
Willits, USA
01.2013 - 01.2014
- Analyzed financial data to identify trends and develop strategies to increase revenue and casino trips by utilizing special events, promotions, and customer relationships to increase revenue and casinos trips
- In addition, I would oversee daily operations of 93 employees, ensuring compliance of Federal gaming regulations
Entertainment Manager
Primm Valley Resort
Primm, USA
01.2009 - 01.2013
- Analyzed financial data to identify trends and develop strategies to increase revenue and casino trips by utilizing special events and entertainment, and customer relationships
- In addition, I worked with hotel and casino management to plan and execute more than 130 events annually to maximize hotel occupancy and casino gaming revenue for three properties
- Events ranged from slot tournaments, BBQ competitions and large name concerts featuring artists such as Reba McEntire, Snoop Dogg, and The Temptations to name a few
Skills
- Marketing
- Budget Planning
- Community relations
- Problem-solving
- Special Events
- Data analysis
- Leadership
- Six Sigma certification
- Customer relations
- Account management
- Profit and loss
- Team leadership
- Performance evaluations
- Time management
- Budget analysis
- Public relations
- Staff management
- Leadership and team building
- Distribution management
- Business development
- Budgeting and cost control
- Analytical skills
- Problem resolution
- Staff training/development
- Customer retention
- Supervision and training
- Inventory control
- Performance improvement
- Policy/program development
- Staffing
- Workflow planning
- Staff training
- Quality management
- Operations management
- Relationship building
References
Available upon request
Certification
- CAL OSHA 30 hour General Industry
- Data Analysis certificate - Calbright College
- Lean Six Sigma
Timeline
General Manager
Confidential Cannabis Manufacturing Company
01.2017 - Current
Player Development Manager / Special Events and Entertainment Manager
Silver Reef Casino
01.2014 - 01.2017
Marketing Director / Interim General Manager
Sherwood Valley Casino
01.2013 - 01.2014
Entertainment Manager
Primm Valley Resort
01.2009 - 01.2013