Arrianna Washington
Sherwood,AR
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Arkansas Dermatology & Skin Cancer Center
07.2022 - Current
- Performed clinical skills under physician supervision
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
Pharmacy Technician
Walmart
04.2021 - 08.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Wal-Mart Associate
Walmart
08.2020 - 08.2022
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Dominos Pizza
Domino's
09.2019 - 08.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Sonic Carhop
Sonic Drive-In
08.2019 - 09.2019
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
Education
High School Diploma -
Hot Springs World Class High School
Hot Springs, AR05.2021
Skills
- Medical Office Administration
- Payment Collection
- Patient Scheduling
- Data Entry
- HIPAA Compliance
- Medical Terminology
- Patient-Focused Care
- Patient Flow Management
- Procedure Assistance
- Compassionate
- Equipment Sterilization
- Direct Patient Care
- Simple Dressings
Timeline
Medical Assistant
Arkansas Dermatology & Skin Cancer Center
07.2022 - Current
Pharmacy Technician
Walmart
04.2021 - 08.2022
Wal-Mart Associate
Walmart
08.2020 - 08.2022
Dominos Pizza
Domino's
09.2019 - 08.2021
Sonic Carhop
Sonic Drive-In
08.2019 - 09.2019
High School Diploma -
Hot Springs World Class High School
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