Summary
Work History
Education
Skills
Timeline
Generic

Arrion Henry

Manchester ,CT

Summary

Dynamic professional with a strong customer service focus and proven decision-making capacity. As a shift supervisor, I excelled in motivating staff and enhancing service efficiency. Experienced in workplace safety and employee training, I effectively resolved conflicts and improved team collaboration, ensuring a positive environment for both customers and colleagues.

Professional supervisor with strong focus on team collaboration and achieving results. Skilled in managing daily operations, resolving conflicts, and ensuring compliance with company standards. Known for adaptability, reliability, and effective communication. Poised to make significant impact in any fast-paced environment.

  • Knowledgeable Desired Position with strong track record of leading teams efficiently and maintaining high operational standards. Successfully managed shift operations, ensuring seamless workflow and adherence to company policies. Demonstrated excellent leadership and problem-solving skills, fostering collaborative team environment.

Work History

Package Handler

Amazon
2024 - 2025
  • Monitored site conditions, identifying hazards and implementing safety protocols.
  • Communicated effectively with team members to coordinate operations and maintain efficiency.
  • Assisted in setting up and dismantling traffic control devices for work zones.
  • Provided clear directions to drivers, minimizing delays and ensuring compliance with regulations.
  • Collaborated with project managers to address site-specific challenges, improving workflow effectiveness.
  • Calmly managed clearing of path during passage of emergency vehicles.

Shift Lead Supervisor

Dunkin’ Donuts
2019 - 2022
  • Trained and mentored team members on best practices for service excellence and product preparation.
  • Implemented inventory management techniques to reduce waste and optimize stock levels.
  • Coordinated shift schedules, aligning staffing with peak business hours and operational needs.
  • Enhanced team performance through regular feedback sessions and performance evaluations.
  • Developed strategies to improve customer engagement, resulting in positive feedback and repeat business.
  • Maintained compliance with health and safety standards, fostering a safe work environment for staff and customers.
  • Supervised daily operations, ensuring efficient workflow and customer satisfaction in high-pressure environment.

Traffic Control Flagger

New England Flaggers
2021 - 2024
  • Monitored site conditions, identifying hazards and implementing safety protocols.
  • Communicated effectively with team members to coordinate operations and maintain efficiency.
  • Assisted in setting up and dismantling traffic control devices for work zones.
  • Provided clear directions to drivers, minimizing delays and ensuring compliance with regulations.
  • Collaborated with project managers to address site-specific challenges, improving workflow effectiveness.
  • Calmly managed clearing of path during passage of emergency vehicles.

Librarian Assistant

Hartford Public Library
2020 - 2021
  • Organized and maintained library materials for optimal accessibility.
  • Supported staff in managing circulation desk operations and transactions.
  • Learned cataloging procedures to help classify new acquisitions effectively.
  • Participated in community outreach programs to promote library services and events.
  • Developed instructional material for staff training sessions, ensuring clear understanding of policies, procedures, and best practices among team members.
  • Assisted patrons in locating resources and utilizing library systems.

Education

High School Diploma - General Studies

Windsor High School
Windsor
06.2021

Skills

  • Customer service focus
  • Workplace safety
  • Employee training
  • Staff motivation
  • Decision-making capacity
  • Positive attitude
  • Problem-solving
  • Customer service management
  • Conflict resolution

Timeline

Package Handler

Amazon
2024 - 2025

Shift Lead Supervisor

Dunkin’ Donuts
2019 - 2022

Traffic Control Flagger

New England Flaggers
2021 - 2024

Librarian Assistant

Hartford Public Library
2020 - 2021

High School Diploma - General Studies

Windsor High School