Arsena Richards
Bronx ,NY
Summary
Motivated individual Offering strong versatile skills with adaptability in fast-paced environments. Ready to use and develop communication and organizational skills. Experienced in customer service and technical support, enhancing customer satisfaction through exceptional service and efficient problem- solving with years of experience. Adapts well to changing programs and team requirements. Eager to contribute to team success and further develop professional skills.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Stop & Shop
02.2023 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Cashier
Stop & Shop
11.2022 - 02.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Front End Manager
Food Fair Supermarket
10.2022 - 11.2022
- Promoted from cashier to front end manager within 3 months, demonstrating rapid growth in leadership abilities and operational knowledge.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Cashier
Food Fair Supermarket
08.2022 - 10.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Summer Camp Assistant Counselor
Children’s Arts & Science Works
07.2022 - 08.2022
- Contributed to a lasting impact on camper personal growth through steadfast commitment to mentorship, encouragement, and individualized attention.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
Family Social Worker Intern
Hall Place Family Residence
07.2019 - 03.2020
- Utilized technology effectively for data entry tasks, streamlining processes for increased efficiency within the workplace.
- Lead individualized and group counseling sessions with children and families.
Summer Youth Employee
Summer Youth Employment Program
07.2018 - 08.2018
- Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed throughout employment tenure.
Education
High School Diploma -
The Metropolitan And Sound View High School
The Bronx, NY06.2022
Skills
- Customer-oriented
- Child Care
- Clerical
- Customer service
- Cash handling
- Food safety and sanitation
- Natural leader
- Time management
- Wrd,Excel,PowerPoint,&etc
- Multitasking
- Managerial skills
- Team building
- Multi-line phone talent
- Retail merchandising experience
- Secretary
- Stocking
Timeline
Personal Shopper
Stop & Shop
02.2023 - Current
Cashier
Stop & Shop
11.2022 - 02.2023
Front End Manager
Food Fair Supermarket
10.2022 - 11.2022
Cashier
Food Fair Supermarket
08.2022 - 10.2022
Summer Camp Assistant Counselor
Children’s Arts & Science Works
07.2022 - 08.2022
Family Social Worker Intern
Hall Place Family Residence
07.2019 - 03.2020
Summer Youth Employee
Summer Youth Employment Program
07.2018 - 08.2018
High School Diploma -
The Metropolitan And Sound View High School
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