Ar’shell Billups
Idom Inc
Los Angeles,CA
2027
years of professional experience
Dynamic professional with extensive experience at Idom Inc, excelling in counseling and client assessment. Proven ability to build relationships and document treatment progress effectively. Strong problem solver with exceptional customer service skills, committed to enhancing client outcomes and ensuring compliance with care plans. Resourceful in managing diverse needs and fostering a supportive environment.
Work History
Office Assistant
- Managed incoming calls, emails, and visitor inquiries with professionalism and accuracy.
- Organized filing systems, maintained records, and updated confidential documents.
Substance Abuse Counselor
1 Year 10 Months- Assessed client substance use history and developed individualized counseling plans.
- Facilitated individual and group therapy sessions using evidence-based recovery techniques.
- Documented treatment progress, behavioral observations, and discharge recommendations accurately.
- Coordinated referrals with medical, psychiatric, and community support providers.
Special Education Assistant
2 Years 3 Months- Supported classroom instruction by reinforcing individualized education plans and teacher-directed learning activities.
- Assisted students with disabilities during transitions, daily routines, and structured classroom tasks.
- Monitored student behavior and implemented positive reinforcement strategies to maintain safe learning environment.
- Prepared instructional materials and adapted activities to meet diverse learning needs.
Anger Management Counselor
2 Years 9 Months- Assessed client needs and developed individualized counseling plans aligned with care goals.
- Provided routine counseling sessions, guiding clients through personal, social, and emotional concerns.
- Documented session notes and maintained accurate case records for ongoing support coordination.
- Collaborated with staff and external providers to coordinate referrals and follow-up services.
Homeless Shelter Volunteer
6 Years 2 Months- Assisted residents with meal service, clothing distribution, and essential daily supplies.
- Organized donated goods, sorted inventory, and maintained orderly storage areas.
- Supported intake procedures by gathering basic client information and directing arrivals.
- Sanitized shared spaces, restocked supplies, and helped maintain safe shelter conditions.
Caregiver
2 Years- Assisted clients with daily living activities, promoting comfort, dignity, and personal independence.
- Monitored changes in client condition and reported concerns to family members or care supervisors.
- Supported medication reminders, meal preparation, and light housekeeping to maintain safe home environment.
- Documented care activities accurately, ensuring continuity and compliance with client service plans.
Dental Receptionist
2 Years 1 Month- Scheduled patient appointments and managed calendar changes to maintain smooth daily office flow.
- Greeted patients professionally, verified information, and updated records for accurate front-desk processing.
Education
High School Diploma
Skills
Customer service
Positive attitude
Time management
Data entry
Verbal communication
File organization
Administrative support
Resourceful
Timeline
Substance Abuse Counselor
Idom Inc
01.2025 - CurrentRead More
Special Education Assistant
LAUSD
08.2024 - CurrentRead More
Anger Management Counselor
Idom Inc
02.2024 - CurrentRead More
Caregiver
IHHS
02.2024 - 02.2026Read More
Dental Receptionist
Westal Dental
02.2023 - 03.2025Read More
Homeless Shelter Volunteer
Honeys Helping Hands
04.2020 - 06.2026Read More
Office Assistant
Motivational Minds
2025 - CurrentRead More
Dorsey High School
High School Diploma
Read More