ARSI AVIN
Kingwood,TX
Summary
Dynamic professional with a proven track record at Unifi Aviation, enhancing customer satisfaction through effective communication and team management. Skilled in customer engagement and safety compliance, consistently achieving production goals. Adept at fostering brand awareness and product knowledge, contributing to a secure and welcoming environment. Recognized for improving customer satisfaction rates by 20%.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Ambassador/lead
Unifi Avation
Houston, TX
09.2021 - Current
- Facilitated communication between airport personnel and passengers to enhance service delivery.
- Assisted in coordinating boarding processes to ensure timely departures and arrivals.
- Monitored compliance with safety regulations, promoting a secure travel environment.
- Provided support in resolving passenger inquiries, improving customer satisfaction rates.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
Production Worker
Lawler Foods
Humble, TX
07.2014 - 09.2021
- Humble Operated production machinery to ensure efficient workflow and quality standards.
- Performed routine inspections of equipment to maintain optimal performance and safety compliance.
- Collaborated with team members to meet daily production goals and deadlines effectively.
- Assisted in training new employees on safe operating procedures and equipment usage.
Line Leader
Panda Express
Houston, TX
05.2009 - 09.2013
- Supervised daily operations to ensure efficient workflow and adherence to food safety standards.
- Trained and mentored team members on best practices for food preparation and customer service.
- Coordinated inventory management, ensuring timely restocking of supplies and minimizing waste.
- Implemented process improvements that enhanced service speed and customer satisfaction ratings.
- Assisted in training new employees and implementing procedural changes.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Maintained communication across key departments and senior leadership team.
Education
High School Diploma - Computer And Information Sciences
Southern High School
Guam 05-2005
Skills
- Customer engagement
- Team management
- Product knowledge
- Brand awareness
- Demonstrations
Timeline
Ambassador/lead
Unifi Avation
09.2021 - Current
Production Worker
Lawler Foods
07.2014 - 09.2021
Line Leader
Panda Express
05.2009 - 09.2013
High School Diploma - Computer And Information Sciences
Southern High School