Art Dimapilis
Mechanicsville,MD
Summary
Results-driven restaurant general manager with 25+ years of experience in enhancing profitability and guest satisfaction. Expertise in financial management, food safety compliance, and delivering exceptional customer service. Proven ability to lead teams and implement strategies that drive operational efficiency and revenue growth.
Overview
3
3
Languages
1
1
Certification
28
28
years of professional experience
Work History
Restaurant General Manager
Flynn Restaurant Group dba Wendy's
Waldorf , Maryland
04.2024 - 06.2026
- Oversaw daily restaurant operations to ensure seamless service delivery.
- Monitored financial performance and managed budgets to drive profitability.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Implemented procedures that upheld food safety and cleanliness standards.
- Managed inventory levels and conducted stock audits to enhance efficiency.
- Reduced food waste by effectively planning inventory based on customer demand.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
Restaurant General Manager
KBP Foods dba KFC
Bryans Road, Maryland
11.2022 - 04.2024
- Oversaw daily restaurant operations to ensure efficient service delivery and compliance with policies.
- Trained staff to promote teamwork and elevate customer service skills.
- Resolved customer complaints promptly, contributing to repeat business and positive brand reputation.
- Implemented procedures to maintain food safety and cleanliness standards.
- Managed inventory levels and conducted stock audits to ensure product availability and minimize waste.
- Scheduled employee shifts to optimize labor costs while meeting operational demands.
- Motivated staff through recognition of achievements, strengthening team cohesion and individual accountability.
- Monitored daily activities to ensure adherence to health, safety, and sanitation standards.
Restaurant General Manager
Janjer Enterprises dba Popeye's Louisiana Kitchen
Charlotte Hall, Maryland
03.1998 - 10.2022
- Monitored financial performance and controlled budgets to drive profitability.
- Managed inventory levels through regular stock audits to minimize waste and ensure product availability.
- Implemented operational procedures to maintain food safety and cleanliness standards.
- Trained and developed staff to foster teamwork and elevate customer service standards.
- Oversaw daily restaurant operations to enhance service delivery and improve guest satisfaction.
Education
High School Diploma -
Carson High School
Carson, CASkills
- Food safety compliance
- Financial management
- Budget forecasting
- Inventory control
- Operational efficiency
- Staff training
- Customer service
Certification
- SERVE SAFE Certified
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Spanish
Professional
Timeline
Restaurant General Manager
Flynn Restaurant Group dba Wendy's
04.2024 - 06.2026
Restaurant General Manager
KBP Foods dba KFC
11.2022 - 04.2024
Restaurant General Manager
Janjer Enterprises dba Popeye's Louisiana Kitchen
03.1998 - 10.2022
High School Diploma -
Carson High School