Art Lothrop
Puyallup,WA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Territory Sales Manager, Smart Street Lighting
Ubicquia Inc
02.2023 - 08.2023
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Sales Development Representative
Ubicquia Inc.
02.2022 - Current
- Directed customer leads to connections department for further assistance.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
- Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
SQUADRON AVIATION RESOURCE MANAGEMENT FLIGHT CHIEF
USAF
04.2017 - 11.2020
- Led 21 personnel flight during Director absence; directed execution of 62/446 AW flying missions.
- Initiated actions to support flight management policies and procedures, and conducts aircrew interviews, ensuring currency to operate $224M+ dollar aircraft.
- Established work schedules, determines work sequence and makes work assignments according to standard practices, methods, and techniques of organization for personnel/manning issues
- Knowledge of DoD and Air Force flight and information systems, information assurance processing, standards, policies and techniques.
FLIGHT CHIEF WING OPERATIONS
USAF
10.2013 - 04.2017
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed scheduling of 1.8K in training missions annually, facilitated completion of 36K+ training events for 460 aviators. .
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
NON-COMMISSIONED OFFICER IN CHARGE COMBAT ARMS
USAF
06.2007 - 10.2013
- Lead Personal Security Detail Team for US and Coalition leaders during off-base meetings with local leaders at Kandahar International Airport, Afghanistan.
- Plans, organizes, and coordinates with FHP & Bay County SO to provide oversight, guidance, and assistance to commanders with the application of physical security and force protection in support of priority resources.
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Initiated collaboration between community members and police department to strengthen communication and trust.
- Leads, manages, supervises, and performs force protection duties employing up to the use of deadly force to protect personnel and resources.
- Deployed to Kandahar Airfield for Operation Enduring Freedom, squad leader for 13 member team and ensured the security of $50B assets & 31K personnel.
- Supervised 15 assigned Combat Arms and Armory personnel, and managed installation firing range operations.
- Managed accountability of the largest Security Forces armory inventory in the Middle East; assets valued at $5.5M with zero discrepancies.
- Evaluated the success of training programs and recommended improvements to upper management to enhance effectiveness.
- Operates communications equipment, vehicles, intrusion detection equipment, individual and crew-served weapons, and other special-purpose equipment.
Education
Associate of Science - Criminal Justice
Community College of The Air Force
Montgomery, AL07.2013
Skills
- Security Practices
- Emergency Response
- Staff Development
- Leadership
- Adaptability
- Fire Department Communication
- Incident Reporting
- Security Team Coordination
- Law Enforcement Collaboration
- Personal Protection
Accomplishments
Civilian Personnel Management Course
Senior Enlisted Joint PME
Naval War College Enlisted PME Course
USAF NCO Academy
Airmen Leadership School
Combat Arms Supervisors Course
Ground Combat Leaders Course
Anti-terrorism/Force Protection Lvl II
Timeline
Territory Sales Manager, Smart Street Lighting
Ubicquia Inc
02.2023 - 08.2023
Sales Development Representative
Ubicquia Inc.
02.2022 - Current
SQUADRON AVIATION RESOURCE MANAGEMENT FLIGHT CHIEF
USAF
04.2017 - 11.2020
FLIGHT CHIEF WING OPERATIONS
USAF
10.2013 - 04.2017
NON-COMMISSIONED OFFICER IN CHARGE COMBAT ARMS
USAF
06.2007 - 10.2013
Associate of Science - Criminal Justice
Community College of The Air Force