Artak Kirakosyan
Sacramento,USA
Summary
Dynamic professional with strong customer service skills, trilingual proficiency, and a proven ability to resolve issues efficiently. Committed to delivering high satisfaction and optimizing team performance. Results-driven supervisor with expertise in training and team management. Demonstrated success in enhancing operational efficiency, maintaining high product quality, and ensuring customer satisfaction through effective communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Department Supervisor
Home Depot
Sacramento, USA
04.2024 - Current
- Trained new employees on store policies and customer service techniques to enhance operational efficiency.
- Operated machinery to maintain efficient production flow across all departments.
- Resolved customer issues promptly, promoting high satisfaction through knowledgeable service.
- Prepared paint mixtures following specified formulas and color matching guidelines.
- Utilized mixing machines to ensure consistent product quality and performance.
Delivery Driver
Walmart Spark
South Sacramento, USA
01.2024 - Current
- Responsible for shopping, picking up and delivering groceries to customers residences while ensuring perishable and frozen items were properly stored, refrigerated and delivered in a timely manner.
Service Advisor/Technician
Danny's Automotive and Tires
Folsom, USA
09.2022 - 12.2023
- Managing vehicles in and out of the shop, Providing customer service to clients while performing maintenance and repairs on vehicles.
- Performed routine maintenance such as oil changes, tire rotation, brake repairs and multiple other vehicles services.
Parts Sales Manager
Autozone
Sacramento, USA
11.2019 - 07.2022
- Responsible for inventory, providing knowledge of parts and systems and keeping positive relationships with customers and staff.
- Trained and supervised crew on proper procedures for storing, handling and stocking parts.
Education
High School Degree -
Rosemont High School
Sacramento, CA07.2020
Certificate - Orthotics and Prosthetics
Blaise Pascal, Vocational High School
Marseille, France11.2018
Skills
- Trilingual proficiency
- Computer skills
- Multitasking abilities
- Customer service excellence
- Vehicle inspection expertise
- Strong work ethic
- Time management
- Team collaboration
- Professionalism in the workplace
- Employee training and development
- Forklift operation skills
- Customer relationship management
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Armenian
Native/ Bilingual
Spanish
Limited
Russian
Limited
References
References available upon request.
Timeline
Department Supervisor
Home Depot
04.2024 - Current
Delivery Driver
Walmart Spark
01.2024 - Current
Service Advisor/Technician
Danny's Automotive and Tires
09.2022 - 12.2023
Parts Sales Manager
Autozone
11.2019 - 07.2022
High School Degree -
Rosemont High School
Certificate - Orthotics and Prosthetics
Blaise Pascal, Vocational High School