Silva Felipe
Miami
Summary
Extensive experience in hospitality with a strong focus on growth in fast-paced, high-yield environments. Proven track record with Michelin-starred and global entertainment brands. Team-oriented and passionate about delivering exceptional service and results.
Overview
12
12
years of professional experience
Work History
Server Trainer
Mother Wolf
Miami
11.2025 - Current
- Delivered comprehensive training programs to uphold service quality and culinary standards.
- Trained new hires on service standards, enhancing delivery of Italian Roman cuisine.
- Facilitated management development through one-on-one mentorship, fostering leadership skills.
Server
Bouchon Bistro by Thomas Keller Food Group
Miami
10.2023 - 02.2025
- Expertise in French cuisine, ensuring high-quality dishes.
- Developed extensive knowledge of French wines and regions to provide informed recommendations.
- Ensured culinary offerings consistently met Michelin-level standards.
- Built lasting relationships with Coral Gables locals to enhance customer loyalty.
Server
Virtue By Eric Williams
Chicago
03.2023 - 09.2023
- Revamped standard menu spiel, driving significant sales growth in pastry desserts.
- Increased sales of pastry desserts as directed by management, enhancing overall profitability.
Lead Server
Tao Chicago, Tao Group
Chicago
09.2018 - 04.2023
- Trained new employees to ensure high standards of service.
- Served as opening crew member, establishing operational excellence from day one.
- Interacted with celebrity and VIP guests to provide exclusive experiences.
- Delivered entertainment-driven hospitality to enhance guest satisfaction.
Lead Server
Legal Seafoods, Harborside
Boston
06.2014 - 07.2018
- Demonstrated extensive knowledge of wine and seafood to enhance customer experience.
- Performed tableside filleting, deboning, deshelling, and oyster service with precision.
- Led training initiatives for new employees in restaurant operations.
- Promoted to front-of-house manager responsible for opening and closing procedures.
Education
Some College (No Degree) - Marketing
University of Massachusetts, Boston
Boston, MASkills
- Server management
- Bartending experience
- Wine service
- WSET Level 1 certification
- Service quality assurance
- Customer service experience
- POS systems expertise
- Shift management skills
- Inventory management
- Expo coordination
- Team mentorship
- Financial acumen
- Office software proficiency
- Dining area maintenance
- Trilingual proficiency
References
- Rizwan Lakhani, Tao Group, Management, (405) 579 6112
- Jesus Garcia, Virtue Chicago, Partner, (773) 266 0309
- Erin Rouchi, Bouchon Bistro, GM, (630) 748 9094
Cover Letter
Dear Hiring Manager, I am writing to express my desire for front of house management position. I believe I have the versatility, adaptability and knowledge needed for this position. Along with an uncompromising commitment to continued growth and learning. With over ten years of experience and desire for growth in the hospitality industry I am ready to start a new chapter with vigor, eagerness to learn and ambition to succeed. Thank you!
Silva
Timeline
Server Trainer
Mother Wolf
11.2025 - Current
Server
Bouchon Bistro by Thomas Keller Food Group
10.2023 - 02.2025
Server
Virtue By Eric Williams
03.2023 - 09.2023
Lead Server
Tao Chicago, Tao Group
09.2018 - 04.2023
Lead Server
Legal Seafoods, Harborside
06.2014 - 07.2018
Some College (No Degree) - Marketing
University of Massachusetts, Boston