Jeffrey Saco
Southfield
Summary
Dynamic Server Trainer with a proven track record at Blue Tractor Cook Shop, adept at mentoring new hires and enhancing training efficiency. Demonstrated strong leadership and critical thinking skills, resulting in improved service standards and rapid team member productivity. Committed to excellence in food safety compliance and customer satisfaction. Moved up the chain quickly to become a manager.
Overview
16
16
years of professional experience
Work History
Server Trainer
Blue Tractor Cook Shop And The Shed
01.2011 - 01.2016
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Led by example, demonstrating exemplary customer service and work ethic, setting high standard for trainees.
- Streamlined training process, making it more efficient and reducing time to full productivity for new servers.
- Assessed individual performance post-training to identify areas for further development, ensuring high level of service.
Server Trainer
Arizona Steakhouse
01.2005 - 01.2013
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Conducted pre-shift meetings to review daily specials, menu changes, or operational updates with serving staff prior to opening hours.
Server Trainer
Whitetail Steak N Ale
01.2000 - 01.2005
Education
Northwestern Community College
Traverse City, MISkills
- Effective time management
- Safe food handling
- Menu memorization
- Order accuracy
- Team member training
- Server etiquette
- Bar terminology
- Food safety compliance
- Restaurant operations
- Server management
- New employee mentoring
- Strong leadership
- Attention to detail
- Critical thinking
- Coaching and development
Timeline
Server Trainer
Blue Tractor Cook Shop And The Shed
01.2011 - 01.2016
Server Trainer
Arizona Steakhouse
01.2005 - 01.2013
Server Trainer
Whitetail Steak N Ale
01.2000 - 01.2005
Northwestern Community College
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