Arter Harris
Miami,FL
Summary
Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Responsible Stocker with excellent blocking, facing and customer service skills coupled with [Number] years of experience. Fast worker with attention to detail and completeness. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
11
11
years of professional experience
Work History
Sales Consultant Representative
Norwegian Cruise Line
03.2023 - 07.2024
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
Grocery Stock Clerk/Grocery Team Leader
Publix Supermarkets Store
07.2014 - 03.2023
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting and stocking merchandise.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Consistently lifted materials weighing as much as [Number] pounds.
- Checked packages and merchandise for damage and notified vendors.
- Changed sales floor signs to show current pricing and support product promotions.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Unloaded daily delivery trucks using equipment such as [Type] and [Type] to quickly remove and stage products.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Operated RF scanners to track merchandise and verify contents of containers.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Placed special customer orders for custom or special order merchandise.
Security Guard
Bryant Security Corporation
09.2015 - 11.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
Cashier
Party City
08.2013 - 05.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Master Of Criminal Justice - Criminal Justice
Everett University
Danville, VT2019
High School Diploma -
Miami Killian Senior High School
Miami, FL06.2012
Skills
- Surface Work
- Proper Storage Procedures
- Planogram Execution
- Order Receiving
- Customer Satisfaction
- Equipment Cleaning
- Customer Needs Assessments
- Signing and Pricing
- Heavy Lifting
- Safe Lifting Procedures
- Loading and Unloading
- Order Accuracy
Accomplishments
peep mediator in high school, offered academic scholarship with a 3.7 gpa, first family member to go out of state for college
- Supervised team of [Number] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Sales Consultant Representative
Norwegian Cruise Line
03.2023 - 07.2024
Security Guard
Bryant Security Corporation
09.2015 - 11.2015
Grocery Stock Clerk/Grocery Team Leader
Publix Supermarkets Store
07.2014 - 03.2023
Cashier
Party City
08.2013 - 05.2014
High School Diploma -
Miami Killian Senior High School
Master Of Criminal Justice - Criminal Justice
Everett University