Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Arthur Arizala

Menifee,CA

Summary

Dedicated and goal-oriented professional with a Bachelor’s degree in Criminal Justice and hands-on leadership experience as an assistant manager in a high-pressure fast food environment. Skilled in conflict resolution, team supervision, and policy enforcement, with a strong foundation in criminal law, investigative procedures, and community relations. Proven ability to stay calm under pressure, make sound decisions quickly, and lead by example. Eager to apply academic knowledge and real-world management experience to serve and protect the community with integrity, professionalism, and respect.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Papa Johns
06.2022 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies, targeted promotions, and exceptional customer service.

Delivery Driver

Papa Johns
03.2020 - 06.2021
  • Upheld high standards of professionalism while representing the company during interactions with customers.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Warehouse Worker

Metro Air Services
09.2019 - 12.2019
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Education

Bachelor of Arts - Criminal Justice

California State University, San Bernardino
San Bernardino, CA
05-2024

Skills

  • Effective team leadership
  • Analytical decision-making
  • Strategic goal setting
  • Sales performance improvement
  • Self-motivated and disciplined
  • Effective problem resolution

Languages

Spanish
Full Professional

Timeline

Assistant Manager

Papa Johns
06.2022 - Current

Delivery Driver

Papa Johns
03.2020 - 06.2021

Warehouse Worker

Metro Air Services
09.2019 - 12.2019

Bachelor of Arts - Criminal Justice

California State University, San Bernardino

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