ARTHUR BONALDO
Fort Lauderdale
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
3
3
Languages
Work History
Server
Cafe Del Mar
Fort Lauderdale, FL
07.2026 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed high-volume orders efficiently during peak hours, ensuring timely service delivery.
- Trained and mentored new staff on food safety standards and operational procedures.
- Collaborated with kitchen staff to maintain menu accuracy and expedite order fulfillment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server, Baker
Gran Forno Bakery
Fort Lauderdale, FL
04.2023 - Current
- Greet customers and presented the menu, enhancing guest experience through efficient service, order accuracy, and upselling
- POS training
- Maximized team performance by training new employees in proper food handling, guest expectations, and restaurant protocols.
- Safe handling and distribution of baked goods for customers
- Managed food and beverage orders with accuracy, enhancing guest satisfaction.
- Delivered exceptional customer service in afast-paced dining environment.
- Developed and refined recipes for artisanal breads and pastries, ensuring consistency and quality.
- Managed production schedules to ensure timely preparation of baked goods.
Server, Expo, Food Runner, Bar Back
Naked Taco
Coconut Creek, FL
01.2020 - 10.2020
- Greet customers and present menu
- Communicated effectively with kitchen staff
- Help customers with orders by explaining dishes, drinks, and making recommendations as appropriate.
- Worked over 40 hours a week, running food to over 100 customers daily.
- Assisted servers with customers' desires, managing their tables and ensuring cleanliness.
- Assisted with daily food preparation tasks as assigned by the head chef.
- Maintained a sanitary and organized station.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently in high-pressure environments to maximize guest satisfaction.
Cadist
CERAMIKA ART’S
Florianopolis
06.2021 - 01.2024
- Operated Exocad software, creating models, crowns, surgical guides, retainers, Galler’s model, bridges models
- Easily communicated with intra oral scanners, desktop scanners, dental milling machines, 3D printers
- Used a 3D printer to print models, crowns, surgical guides, retainers, Galler’s model, bridges models
- Kept the work area clean and organized
Desk Assistant
Harley Davidson
Sunrise, FL
01.2021 - 06.2021
- Take incoming phone calls
- Run Customer’s credit Through banks
- Log every sale and finish the paperwork
- Kept the work area clean and organized
- Coordinated scheduling for team meetings and maintained organized files for easy access.
Expo, Server, Food Runner, and Busser
Ethos Greek Bistro
Coconut Creek, FL
03.2019 - 03.2020
- Greet customers and present menu
- Communicated effectively with the kitchen staff
- Maximized team performance by training new employees on proper food handling, guest expectations, and restaurant protocols.
- Added special garnishes and other final additions to improve visual impact on plates and contrast or add flavor to dishes.
- Delivered exceptional customer service, enhancing dining experience and guest satisfaction.
office boy
Ceramika Art's
12.2015 - 06.2017
- Kept the reception area clean and organized to offer a positive first impression to every visitor.
- Coordinating the maintenance and repair of office equipment and supplies.
Education
Technical Diploma - Baker And Pastry Arts
Mcfatter Technical College
Davie, FL01.2024
High school diploma -
MONARCH HIGH SCHOOL
Coconut Creek, FL06.2019
Operational System diploma - undefined
CEDASPY PROFESSIONAL SCHOOL
Florianopolis, Centro, SC06.2017
Skills
- Menu knowledge & Memorization
- Experience with high-volume dining
- Attention to detail
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engageme
- Pastry techniques
- Pastry preparation
- Ingredient knowledge
Certification
- Certified Serve Save
- Certified Pastry Chef, Mcfatter Technical School
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Server
Cafe Del Mar
07.2026 - Current
Server, Baker
Gran Forno Bakery
04.2023 - Current
Cadist
CERAMIKA ART’S
06.2021 - 01.2024
Desk Assistant
Harley Davidson
01.2021 - 06.2021
Server, Expo, Food Runner, Bar Back
Naked Taco
01.2020 - 10.2020
Expo, Server, Food Runner, and Busser
Ethos Greek Bistro
03.2019 - 03.2020
office boy
Ceramika Art's
12.2015 - 06.2017
Operational System diploma - undefined
CEDASPY PROFESSIONAL SCHOOL
Technical Diploma - Baker And Pastry Arts
Mcfatter Technical College
High school diploma -
MONARCH HIGH SCHOOL