Arthur Chaves
Coral Springs,FL
Summary
Professional and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate individual with strong work ethic. Skilled in adapting and owning my role in assisting team achieve company goals. Detail-oriented team player with strong interpersonal skills. Ability to handle multiple tasks simultaneously and maintaining a calm demeanor.
Overview
8
8
years of professional experience
Work History
Product Zone Specialist
Apple Inc.
10.2018 - Current
- Working independently and as a team successfully during high volume store traffic.
- Maintaining Product Knowledge through an innate passion for Apple products
- Managing ambiguity in difficult situations and customers
- Providing excellent customer service an achieving an all time NPS of 92% with 745 responses of 4 years.
- Successfully attached Applecare to 62% of iPhone sales, using intentional behaviors with intentions of providing a full solution to customers
Photographer
Universal Studios
08.2016 - 09.2018
- Took photos from different angles and perspectives to capture perfect images.
- Leveraged camera gear and equipment to express creative vision.
- Captured stunning images for variety of projects.
Instructor Assistant
Conductive Education Center Of Orlando
08.2017 - 08.2018
- Provided support during classes, group lessons, and classroom activities.
- Provided performance feedback to help students understand strengths and areas for improvement.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
- Supported student learning objectives through personalized and small group assistance.
Education
Bachelor Of Health Science -
University of Central Florida
Orlando, FL08.2018
Skills
- Training Junior Team Members
- Strong Communication Skills
- Professional while still personable
- Whole store mindset
- Driving results through behaviors
- Managing ambiguity
Timeline
Product Zone Specialist
Apple Inc.
10.2018 - Current
Instructor Assistant
Conductive Education Center Of Orlando
08.2017 - 08.2018
Photographer
Universal Studios
08.2016 - 09.2018
Bachelor Of Health Science -
University of Central Florida