Arthur Davis
COVINGTON,KY
Overview
7
7
years of professional experience
Work History
Bus Operator
Metro Cincinnati
Ohio
06.2017 - 01.2024
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Maintained full understanding of local roads and traffic patterns.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
Education
Graduated - General Studies
Waynesville High School.
Waynesville Mo05.1979
Skills
- Clean Driving Record
- Vehicle Inspection
- Fuel Efficiency
- Defensive Driving
- Customer relations skills
- Safe driving skills
- Effective communication skills
- Safe Driving Practices
Accomplishments
1979-1991 Served in the United States Navy as a Quartermaster first class assisting in navigating and route planning of the ship.
1992-2002 Worked various general labor jobs.
2002-2017 Worked in the maritime industry as a seaman working though the ranks to Captain of 1600 hundred ton vessels.
2017-2024 Attained a CDL A and B license gained employment with Metro Cincinnati, Ohio.
Timeline
Bus Operator
Metro Cincinnati
06.2017 - 01.2024
Graduated - General Studies
Waynesville High School.