Jahaziel Gonzalez
Layton,FL
Summary
Thorough professional offering many years of experience in the work-force. Works outdoors in all types of weather and travels extensively to customer locations. Accurately completing reports that include photos, vehicle location and a brief explanation of damages so that the field appraiser can accurately complete estimate.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auto Damage Field Appraiser Assistant
Dade Auto Estimating LLC
Miami, FL
11.2023 - Current
- Made contact calls with vehicle owners to set up inspection times.
- Performed administrative tasks such as filing paperwork or submitting reports via email or fax.
- Traveled extensively throughout designated territory, conducting inspections in a timely manner.
- Assisted Auto Appraiser by completing photos and scope for estimating purposes.
- Met with representatives from repair facilities and photographed all needed documentation to attach to claim file.
PC TECHNICIAN
LEON MEDICAL CENTERS/MIS DEPARTMENT
Miami, FL
06.2021 - 11.2023
- Responded to support requests from end-users and
patiently walked individuals through troubleshooting tasks
• Tested and installed motherboards, processors, and
graphic cards on desktops and laptops for corporate staff.
• Refurbished PC systems and peripherals such as monitors,
networking equipment, printers, and more.
• Linked computers to network and peripheral equipment.
• Assessed system software and hardware, and suggested
modifications to reduce lag time, and improve speed.
• Configured systems according to prescribed software and
hardware frameworks.
• Established, repaired, and optimized networks by
installing wiring, cabling, and devices.
• Monitored systems in operation and executed technology
implementation projects with minimal downtimes and
business interruption.
• Set up and maintain user accounts and client access.
Customer Service
Marco's Pizza
Miami, FL
03.2018 - 06.2021
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
- Provided customer service support to attendees.
- Provided customer service in a timely manner.
- Implemented strategies to support customer service delivery.
Education
High School Diploma -
JOHN A. FERGUSON SENIOR HIGH SCHOOL
Miami06-2021
Skills
- Photos and scope expert (auto appraising)
- Good computer skills (IT background)
- Bilingual (English and Spanish)
- Multitasking
- Time Management
- Organizational Skills
- Minor knowledgeable in CCC
- Problem-solving abilities
Certification
- Currently working on ICAR certification.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Auto Damage Field Appraiser Assistant
Dade Auto Estimating LLC
11.2023 - Current
PC TECHNICIAN
LEON MEDICAL CENTERS/MIS DEPARTMENT
06.2021 - 11.2023
Customer Service
Marco's Pizza
03.2018 - 06.2021
High School Diploma -
JOHN A. FERGUSON SENIOR HIGH SCHOOL
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