Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Arthur Gourdine

Upland,CA

Summary

Dynamic Claims Adjuster with a proven track record at Mickey Thompson Tires and Wheels, excelling in claims investigation and problem-solving. Recognized for delivering exceptional customer service and maintaining compliance with regulatory standards. Highly motivated team player, skilled in training and troubleshooting, ensuring operational efficiency and customer satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Claims Adjuster / Warehouse

Mickey Thompson Tires and Wheels / Goodyear Tires
09.2006 - 08.2025
  • Examined claims forms and product to determine The amount of credit received.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
  • Provided exceptional customer service during emotionally difficult situations.
  • Prepared summaries of damage, payments.
  • Prepare documents to send damaged products to vendors.
  • Forklift training for employees.
  • Warehousetraining for all new employees.
  • Trouble shooting for all aspects coworker and customers.

Education

High School Diploma -

El Toro
Lake Forest, CA
06-1978

Skills

  • Problem-solving skills
  • Claims investigation
  • Focused listening
  • Highly motivated

Certification

Industrials Forklift (Train The Trainer) Safety training course. Lift trucks, ITA classes 1 thru 5.

January 2016.

Languages

English
Professional Working

Timeline

Claims Adjuster / Warehouse

Mickey Thompson Tires and Wheels / Goodyear Tires
09.2006 - 08.2025

High School Diploma -

El Toro