JOSEPH WHITE
Levittown,NY
Summary
Detail-oriented Professional Sales Executive with over 13 years of experience attending to customer needs. Accomplished in emphasizing service features and benefits, preparing sales order forms, and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities. Skilled in interpreting policy language and evaluating coverage issues of multiple different policies and endorsements. Proficient in Xactimate and XACT analysis. Holder of a valid Property Claims Adjuster license. Comprehensive Property Claims Adjuster with outstanding customer service skills. In-depth experience completing assigned claims promptly and accurately. Analytical and innovative with first-rate problem-solving abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Property Claims Adjuster
Allstate
09.2023 - Current
- Documented all findings in concise reports
- Issued payouts to claimants
- Negotiated with claimants to settle claims
- Analyzed complex data and prepared accurate and comprehensive reports for clients
- Enhanced customer satisfaction by delivering honest advice to policyholders
- Determined appropriate settlement amount based on independent judgment
- Interpreted policy language and evaluated coverage issues of multiple different policies and endorsements
- Proficient in Xactimate and Xactanalysis
- Obtained valid claims adjusting license.
- Directed claims negotiations within allowable limit.
- Exercised proper judgment and decision making to analyze over 15-20 claims per week.
Business Sales
Spectrum
11.2021 - 02.2023
- Hunted new business on a continuous basis to generate sales and boost the pipeline
- Mentored sales representatives on sales strategies and best practices
- Generated advertising brochures for vendor use
- Developed and maintained strong working relationships with professionals within the assigned territory
- Maintained current knowledge of evolving changes in the marketplace.
Business Sales
Optimum Cable
05.2018 - 10.2021
- Informed customers of promotions to increase sales productivity and volume
- Developed, maintained, and utilized a diverse client base
- Generated advertising brochures for vendor use
- Drove store revenue by offering customers accessories and related purchases
- Maintained current knowledge of evolving changes in the marketplace.
Residential Sales
Cablevision
04.2011 - 05.2018
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Led training sessions teaching sales team members effective procedures for setting in-home appointments and delivering effective presentations
- Increased revenue by skillfully upselling and closing customer sales.
Education
Bachelor Degree - Business Administration
Eastern Michigan University
Ypsilanti, MI05.1988
Bachelor of Arts - Business Administration
Mary Holmes College
West Point, MS05.1985
Skills
- Sales development
- Public speaking skills
- Communication skills
- Problem-solving skills
- Microsoft Word
- Excel
- PowerPoint
- Reliability and punctuality
- Goal-oriented mindset
- POS System Operation
- Data Entry
- Customer Relations
- Teamwork and Collaboration
- Computer Proficiency
- Conflict Resolution
- Strong Oral and Written Communication
Certification
- Allstate Property
- Allstate Auto
- TWIA Desk Examiner
- Rope and Harness
- Flood Control Number Card
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balanceHealthcare benefits401k matchPaid time offFlexible work hoursWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Property Claims Adjuster
Allstate
09.2023 - Current
Business Sales
Spectrum
11.2021 - 02.2023
Business Sales
Optimum Cable
05.2018 - 10.2021
Residential Sales
Cablevision
04.2011 - 05.2018
- CIE - Certified Insurance Examiner
Bachelor Degree - Business Administration
Eastern Michigan University
Bachelor of Arts - Business Administration
Mary Holmes College
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