Arthur Montoya
Odessa,Texas
Summary
Motivated professional that is ambitious, self-motivated, reliable, problem solving with teamwork and organizational skills, Excellent interpersonal communication, relationship management, customer service and complete task in a timely manner. I have 29 years of experience in the automotive industry. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
29
29
years of professional experience
Work History
Fixed Operations Manager
Cavender Mercedes Benz of Midland/Alderson
07.2016 - Current
- Build, Maintain, customer satisfaction through a team that performs at the highest level of customer service
- Setting monthly, yearly goals with owners
- Hiring and developing service advisors, technicians, detail
- Maintain day to day schedules from warranty, sublets, and Payable and receivable accounts
- Perform bi weekly and monthly Payroll, and bonuses
- Find and maintain commercial accounts
- Auditing extended and insurance claims
- Developing training paths for technicians and service advisors.
Sales Manager/Finance Manager
Car Store Midland
01.2016 - 07.2016
- Performing Sales Manager duties, putting deals together
- Setting objectives with owner daily and Monthly Developing sales personal meet and great, four-square method, overcoming objectives and product knowledge, Building finance menus and payment options.
Finance Manager, Service Manager, Service Advisor, Technician
Sewell Ford/Sewell Toyota
01.1995 - 01.2015
- Performing Finance Manager duties, meet and great and building Relationships with clients
- Complete credit applications, building repour gathering customer information for product benefits
- Gathering all proper documentation for titling and insurance applications
- Assuring explanation of Law Contact and insurance contracts.
Education
Associates in Applied Science Management -
Odessa College
05.2008
Skills
- Facility Maintenance
- Health and safety compliance
- Scheduling and Coordination
- Staff Training and Development
Accomplishments
- Service Excellence Award Sewell Toyota 2006,2007,2008
- Best of The Best Award Mercedes Benz Service of Midland 2019
References
- General Manager/VP Mercedes Benz of Midland, 936-554-8118
- Sales Manager Sewell Ford, 432-559-8986
- Jimmie Lindsey Car Store Owner, 432-349-1311
- Vice President National Alliance Group, 214-592-3896
Timeline
Fixed Operations Manager
Cavender Mercedes Benz of Midland/Alderson
07.2016 - Current
Sales Manager/Finance Manager
Car Store Midland
01.2016 - 07.2016
Finance Manager, Service Manager, Service Advisor, Technician
Sewell Ford/Sewell Toyota
01.1995 - 01.2015
Associates in Applied Science Management -
Odessa College
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