Arthur Ramos Jr.
Bullhead City,AZ
Summary
Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Hardworking laborer. Experienced with window and door installation and known for safely and effectively completing tasks projects on time. Respectful, punctual employee multitasks with ease.
Overview
30
30
years of professional experience
Work History
Restaurant Server
Laughlin Ranch Golf Club
01.2023 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Cook
10.2021 - 11.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Customer Service Representative
Popeyes Chicken
10.2020 - 02.2021
- Accurately take guest food orders in store and drive through
- Responsible for providing excellent service to all guests
- Cashier for guest food orders.
Safety Coordinator
Speedway Gas Stations
08.2019 - 03.2020
- Lead daily safety meetings on re-brand days (Monday - Friday) to ensure all employees were practicing safe operations of all tools and machinery
- Ensure all employees were adhering to personal protective equipment (PPE) rules and regulations
- Responsible to ensure all jobs were completed as needed
- Provided customer service to potential customers trying to access store while closed for 24-hours for rebranding
- Travelled extensively for company throughout the South-West Region of the United States re-branding Speedway stores.
Assistant Manager
Shell Gas Station
05.2019 - 08.2019
- Responsible for daily paperwork including logging all data for daily inventory
- Provide excellent customer service to all customers
- Managing and overseeing store employees
- Received deliveries from vendors and ensured the inventory count was accurate
- Responsible for re-filling safe with required amount of money
- Checking customer ID's to ensure no underage purchases
- Responsible for store appearance inside and out and that store shelves were properly stocked, etc.
Window & Door Installer
Krausch Architectural Windows & Doors
09.2018 - 05.2019
- Window installation
- Door installation
- De-glazing/Re-glazing.
Window & Door Installer
Open Enclose
06.2017 - 08.2018
- Window installation
- Door installation
- De-glazing/Re-glazing.
Window Installer
Olander's Window Replacement
04.2016 - 06.2017
- Window installation
- Door installation
- De-glazing/Re-glazing.
Driver Assistant
United Parcel Service (UPS)
11.2015 - 01.2016
- Assist delivery driver in the delivery of packages
- Physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically weigh 25 - 70 lbs
- Excellent customer contact skills and a lot of walking.
Call Center Representative
UAgero
07.2015 - 09.2015
- Determines requirements by working with customers
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
- Fulfills requests by clarifying desired information, completing transactions, forwarding requests
- Maintains call center database by entering information
- Keeps equipment operational by following established procedures, reporting malfunctions
- Updates job knowledge by participating in educational opportunities
- Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Cable/Satellite Technician
Dish Network
01.1995 - 01.2015
- Responsible for cable installation and termination of Cat5, Cat6, CATV and various other wiring disciplines (Cable TV, Internet, Phone, Alarm Systems)
- Testing and troubleshooting of cable
- Educate users about company products/equipment
- Installation and service of Satellites Systems
- This includes testing and repairing equipment that receives digital signals for residential and commercial customers
- Establish satellite TV systems by installing equipment, running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards.
Education
High School Diploma -
Crescenta Valley High School
Skills
- Customer Satisfaction
- Order Taking
- Cash Handling
- POS System Operation
- Order Management
- Professional Appearance
- Salesmanship
Volunteer Experience
- Gospel Rescue Mission Men's Center, Tucson, Arizona, Volunteer Chaplain
- Covenant Generations Church, Tucson, Arizona, Usher, Greeter, Parking Lot Attendant, Kids Ministry
Timeline
Restaurant Server
Laughlin Ranch Golf Club
01.2023 - Current
Cook
10.2021 - 11.2022
Customer Service Representative
Popeyes Chicken
10.2020 - 02.2021
Safety Coordinator
Speedway Gas Stations
08.2019 - 03.2020
Assistant Manager
Shell Gas Station
05.2019 - 08.2019
Window & Door Installer
Krausch Architectural Windows & Doors
09.2018 - 05.2019
Window & Door Installer
Open Enclose
06.2017 - 08.2018
Window Installer
Olander's Window Replacement
04.2016 - 06.2017
Driver Assistant
United Parcel Service (UPS)
11.2015 - 01.2016
Call Center Representative
UAgero
07.2015 - 09.2015
Cable/Satellite Technician
Dish Network
01.1995 - 01.2015
High School Diploma -
Crescenta Valley High School
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