Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arthur Saldana Jr

New Orleans,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Server

Wolf Restaurant by Chef Ethan Stowell @Nordstrom
10.2023 - 08.2025
  • Collaborated with cross-functional teams to deliver exclusive events for Vogue and other prominent labels.
  • Delivered bespoke culinary experiences for discerning guests.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Improved dining experience by providing prompt, attentive service to guests.

Server Captain

The Peacock Room @ Hotel Fontenot
10.2021 - 08.2023
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff

Client Advisor

Louis Vuitton - LVMH
12.2021 - 12.2022
  • Established strong, long-term relationships with clients from across the US through daily clienteling.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in luxury goods.
  • Acquired hard-to-find pieces at diverse locations so clients may add them to their collection.
  • Authenticated individual pieces while educating clients through a repair process that would bring each piece brought in back to its original form.

Server

Kings Highway @ Ace Hotel & Swim Club
08.2019 - 03.2020
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server Shift Leader

The Yellow Room @ The Standard Hotel
06.2008 - 07.2019
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.

Fine Dining Server

The Grand Del Mar Hotel
09.2007 - 08.2008
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Suggested wine pairings to go with specific menu items.
  • Increased sales significantly by upselling higher-end products to customers.

Photographer

Volt Photography / Owner
01.2000 - 09.2007
  • Photographed high-quality images for various print and digital projects.
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
  • Shot photographs in controlled lab, field and remote environments.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.

Education

Photography

Cypress College
Cypress, CA

Skills

  • Food and Beverage Service
  • Relationship Building
  • Multitasking and Prioritization
  • High Volume Dining
  • Team Leadership
  • Detail-Oriented
  • Food and Beverage Pairings
  • Operations management
  • Customer Accounts Management
  • Luxury Sales
  • Brand Education

Timeline

Server

Wolf Restaurant by Chef Ethan Stowell @Nordstrom
10.2023 - 08.2025

Client Advisor

Louis Vuitton - LVMH
12.2021 - 12.2022

Server Captain

The Peacock Room @ Hotel Fontenot
10.2021 - 08.2023

Server

Kings Highway @ Ace Hotel & Swim Club
08.2019 - 03.2020

Server Shift Leader

The Yellow Room @ The Standard Hotel
06.2008 - 07.2019

Fine Dining Server

The Grand Del Mar Hotel
09.2007 - 08.2008

Photographer

Volt Photography / Owner
01.2000 - 09.2007

Photography

Cypress College

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