Arthur White
Petoskey,MI
Summary
Accomplished Masonry and Landscape Supervisor with a proven track record at Drost Landscape, enhancing team productivity and customer satisfaction through strategic planning and exceptional leadership. Skilled in process improvement and staff management, adept at mentoring with a keen attention to detail. Achieved significant improvements in operational efficiency and safety compliance.
Overview
18
18
years of professional experience
Work History
Masonry Supervisor
Drost Landscape
03.2013 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Landscape Supervisor
Knoll Landscape
03.2007 - 02.2013
- Improved client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Established relationships with various parties involved in landscaping process through strong leadership and problem-solving skills.
- Monitored ongoing landscaping projects closely to provide timely updates to clients or make necessary adjustments as needed.
- Communicated crew performance concerns to management with recommendations for corrective action.
Education
GED -
State of Michigan
Muskegon, MI01-2003
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Complex Problem-solving
- Strategic planning
- Decision-making
- Process improvement
- Policy enforcement
Timeline
Masonry Supervisor
Drost Landscape
03.2013 - Current
Landscape Supervisor
Knoll Landscape
03.2007 - 02.2013
GED -
State of Michigan