ArTreice Taylor
Detroit,MI
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Manager
Dertoit Dental Specialist
04.2022 - 03.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Front Desk Receptionist
Destiny Dental
Taylor/Mack, MI
01.2019 - 03.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Production assembly
Chrysler
Sterling Heights, MI
02.2018 - 12.2019
- Reduced production errors by consistently following precise assembly instructions and procedures.
- Adapted quickly to different genres of music, tailoring monitoring approaches accordingly for accurate reproductions of each unique sound style.
- Enhanced assembly efficiency by implementing lean manufacturing techniques and reducing waste.
Teller
TCF Bank
Eastpointe, MI
03.2017 - 01.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Educated customers on use of banking website and mobile apps.
Education
Business Administration
Henry Ford College
Dearborn, MI06.2014
High School Diploma -
01.2011
Skills
- Customer Service
- Data Entry
- Billing
- Scheduling and calendar management
- Treatment Planning
- Patient Care Coordination
- Insurance Verification
- Leadership
- Multitasking
- Organizational Skills
- Payroll Processing
- Staff Management
Certification
CPR
Timeline
Office Manager
Dertoit Dental Specialist
04.2022 - 03.2024
Front Desk Receptionist
Destiny Dental
01.2019 - 03.2022
Production assembly
Chrysler
02.2018 - 12.2019
Teller
TCF Bank
03.2017 - 01.2018
Business Administration
Henry Ford College