Artur Ungurian
Cary,IL
Summary
Proven Driver with a track record of enhancing customer satisfaction and maintaining punctuality for Self Employed Services. Excelled in safe driving practices and relationship building, achieving an accident-free record. Skilled in GPS route planning and customer service, consistently delivered goods on time, boosting company reputation.
Overview
20
20
years of professional experience
Work History
Driver
Self Employed Services
06.2001 - 06.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Managed inventory tracking system to ensure proper documentation of all shipments delivered or picked up.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Contributed to environmental sustainability efforts by reducing idling time whenever possible.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Education
Vocation School
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
- Flexible Schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Vehicle Inspection
- Safety Management
- Route Planning
- Driving in Adverse Conditions
- Navigational Systems and GPS
- Vehicle inspections
- Route Management
- Transportation
- Traffic Law Observation
- Vehicle Maintenance
- Equipment Operation
- Inclement weather driving
- Commercial driving
- Passenger transportation
- Relationship Building
- Accident Prevention
- Adaptable driving techniques
- Schedule Management
- Confidentiality understanding
- Fuel Efficiency
- DOT Compliance
- Order picking and processing
- Route Determination
- Equipment monitoring
- Materials Transport
- Shipping and packaging
- Customer rapport
- Passenger Assistance
- Strategic Planning
- Route logs
- Appointment Scheduling
- Processes and procedures
- Staff Development
- Passenger Safety
- Transportation Regulations
- Cargo Loading
- Accident reporting
Timeline
Driver
Self Employed Services
06.2001 - 06.2021
Vocation School