Professional, hard-working supervisor with exceptional proven track record in driving team collaboration and delivering impactful results with experience in leading teams, exceeding expectations with significant expertise in leadership and operational management. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Marine Corps
Kaneohe Bay HI, Camp Lejeune NC, Camp Pendleton CA
03.2011 - Current
Assisted in daily operational tasks, ensuring adherence to safety protocols and procedures.
Supported inventory management by tracking stock levels and reporting discrepancies.
Collaborated with team members to maintain equipment functionality and cleanliness standards.
Learned to operate essential tools and software for efficient process execution.
Adapted quickly to changing priorities, maintaining workflow efficiency under pressure.
Participated in team meetings, providing input on process enhancements and operational challenges.
Observed and reported on workflow processes for continuous improvement opportunities.
Contributed to training sessions by demonstrating core operational tasks to new employees.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Led hiring, onboarding and training over 200 new hires to fulfill business requirements.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Managed approximately 5 budgets effectively, consistently delivering projects on-time and within financial constraints.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Security Supervisor
Marine Corps
Camp Pendleton South
04.2022 - Current
Supervised daily security operations, ensuring compliance with safety protocols and procedures.
Trained and mentored junior security staff on emergency response techniques and conflict resolution strategies.
Developed and implemented security policies to enhance operational efficiency and reduce incidents.
Conducted regular site inspections to identify vulnerabilities and recommend corrective actions.
Collaborated with local law enforcement to address security concerns and improve community relations.
Scheduled shifts for security personnel, optimizing coverage based on site requirements and event schedules.
Conducted regular patrols of facility to detect and deter security threats.
Recorded daily incident reports with detailed accounts of occurrences.
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Monitored and approved access control systems for accessibility to authorized personnel.
Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
Conducted yearly audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
Supervised team of 12 security personnel during shift.
Education
No Degree - Cyber Security
Western Governors University
Salt Lake City, UT
07.2032
Skills
Problem-solving
Team leadership
Operations management
Customer service
Logistics management
Risk management
Adaptability and flexibility
Schedule coordination
Operations oversight
Staff training
Decision-making
Training and mentoring
Team building
Certification
Certification Training HIPAA and Privacy Act Training, American Health Information Management Association (AHIMA) - 2024 and 2022
Certification Lean Six Sigma Yellow Belt Training, Marine Corps Installations National Capital Region - March 2, 2023
Certified CPR (Cardiopulmonary resuscitation) and AED (Automated External Defibrillator), Training and Education Command (TECOM) - 2015-2018